Hispanic Alliance for Career Enhancement
Wedding & Event Sales and Planning Manager
Hispanic Alliance for Career Enhancement, Bernalillo, New Mexico, United States, 87004
Summary
Hyatt Regency Tamaya Resort & Spa is seeking a passionate and creative Wedding & Event Sales and Planning Manager to join our award-winning team.
Set on 500 acres of beautiful Santa Ana Pueblo, located between The Rio Grande and The Sandia Mountains. Tamaya offers a truly unique setting that blends luxury, culture, and breathtaking views-making it one of the most sought-after wedding destinations in the Southwest.
This position will primarily focus on selling, and planning, and executing weddings while delivering exceptional service and unforgettable experiences for our guests.
The Wedding & Event Sales and Planning Manager is responsible for driving revenue through the strategic sales, planning and execution of weddings and social events at the resort. This role serves as the primary point of contact for high-touch clients, overseeing the full sales cycle from inquiry trough contract execution and collaborating closely with operations to ensure seamless event delivery.
Key responsibilities include but are not limited to: Proactively solicit, negotiate, and close wedding and social event business to meet or exceed established revenue goals.
Respond to inquiries in a timely and professional manner, providing customized proposals and site tours.
Negotiate contracts, concessions, and terms in accordance with resort guidelines.
Maintain accurate forecasting, booking pace reports, and revenue tracking.
Serve as the primary liaison for wedding and social event clients from initial booking through event execution.
Coordinate event details including guest counts, menus, floor plans, timelines, and special requests.
Ensure a high level of personalized service and relationship management for VIP and repeat clients.
Partner closely with Sales, Food & Beverage, Culinary, Rooms, and other resort departments to ensure flawless event execution.
Lead internal event planning meetings and communicate client expectations clearly to operational teams.
Be present on-site for key events as needed to ensure quality standards are met.
Assist with training, best practices, and process improvement within the commercial services team.
Maintain detailed client files, contracts, and event documentation within the sales and event management systems.
Ensure compliance with resort policies, brand standards, and legal requirements.
Participate in budgeting, goal setting, and annual business planning.
Support leadership with market insights, competitive analysis, and strategic initiatives.
Benefits We Offer:
Paid Time Off (PTO) immediately upon hire.
Health Insurance coverage starting at 30 days.
401(k) plan with company match.
Complimentary and discounted Hyatt Hotel stays at locations worldwide.
Wellness and Education Reimbursements to support your professional and personal growth.
Complimentary Meals during your shift.
Complimentary Parking for all colleagues.
Qualifications
Minimum of 2 years of experience in wedding, catering, or events sales, preferably within a resort or Leisure hotel environment or comparable experience.
Proven track record of meeting or exciding sales goals.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Must be proficient in general computer knowledge.
Candidates should be extremely detail oriented and organized.
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Set on 500 acres of beautiful Santa Ana Pueblo, located between The Rio Grande and The Sandia Mountains. Tamaya offers a truly unique setting that blends luxury, culture, and breathtaking views-making it one of the most sought-after wedding destinations in the Southwest.
This position will primarily focus on selling, and planning, and executing weddings while delivering exceptional service and unforgettable experiences for our guests.
The Wedding & Event Sales and Planning Manager is responsible for driving revenue through the strategic sales, planning and execution of weddings and social events at the resort. This role serves as the primary point of contact for high-touch clients, overseeing the full sales cycle from inquiry trough contract execution and collaborating closely with operations to ensure seamless event delivery.
Key responsibilities include but are not limited to: Proactively solicit, negotiate, and close wedding and social event business to meet or exceed established revenue goals.
Respond to inquiries in a timely and professional manner, providing customized proposals and site tours.
Negotiate contracts, concessions, and terms in accordance with resort guidelines.
Maintain accurate forecasting, booking pace reports, and revenue tracking.
Serve as the primary liaison for wedding and social event clients from initial booking through event execution.
Coordinate event details including guest counts, menus, floor plans, timelines, and special requests.
Ensure a high level of personalized service and relationship management for VIP and repeat clients.
Partner closely with Sales, Food & Beverage, Culinary, Rooms, and other resort departments to ensure flawless event execution.
Lead internal event planning meetings and communicate client expectations clearly to operational teams.
Be present on-site for key events as needed to ensure quality standards are met.
Assist with training, best practices, and process improvement within the commercial services team.
Maintain detailed client files, contracts, and event documentation within the sales and event management systems.
Ensure compliance with resort policies, brand standards, and legal requirements.
Participate in budgeting, goal setting, and annual business planning.
Support leadership with market insights, competitive analysis, and strategic initiatives.
Benefits We Offer:
Paid Time Off (PTO) immediately upon hire.
Health Insurance coverage starting at 30 days.
401(k) plan with company match.
Complimentary and discounted Hyatt Hotel stays at locations worldwide.
Wellness and Education Reimbursements to support your professional and personal growth.
Complimentary Meals during your shift.
Complimentary Parking for all colleagues.
Qualifications
Minimum of 2 years of experience in wedding, catering, or events sales, preferably within a resort or Leisure hotel environment or comparable experience.
Proven track record of meeting or exciding sales goals.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Must be proficient in general computer knowledge.
Candidates should be extremely detail oriented and organized.
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