Zendesk Platform BSA: Design Workflows & SLAs

A social impact organization based in Colorado is seeking a Business Systems Analyst to own the Zendesk platform and enhance customer service workflows. This role focuses on routing logic, SLA integrity, and automation, aiming to improve efficiency and service quality. Ideal candidates should have a Bachelor's degree and experience with business systems analysis and Zendesk. This position offers generous paid time off, competitive health benefits, and the opportunity to make a meaningful impact in people's lives. #J-18808-Ljbffr