Kroger
Overview
Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve front‑end performance goals and best practices. Drive the department toward sales and profit goals, monitor quality assurance standards, and supervise all front‑end functions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Promote trust and respect among associates.
Communicate company, department, and job‑specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Maintain records and paperwork required for company and federal compliance, including Anti‑Money Laundering.
Monitor and control supply expenses for the department.
Manage cash control, sales, and cash items and records for the store.
Schedule front‑end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal, and special ads.
Monitor and control expenses for the department.
Maintain awareness of inventory/stocking conditions and note any discrepancies.
Ensure department associates are current and compliant with company training standards.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
Practice preventive maintenance by inspecting equipment and notifying appropriate management of needed repairs.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
Adhere to all local, state, and federal laws and company guidelines.
Supervise and coach direct reports in their duties, complete performance reviews, and provide feedback.
Work cooperatively in a high‑paced, sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform essential functions of this position with or without reasonable accommodation.
Qualifications Minimum
Effective communication skills
Basic math proficiency
Ability to handle stressful situations
Retail or customer‑service experience
Front‑end experience
Desired
High school diploma or equivalent
Front‑end supervisor experience
Management experience
Retail experience
Second language: speaking, reading and/or writing
About Us Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: to feed the human spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter— that’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven, and hungry to learn, your potential is unlimited.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Location and Compensation Albuquerque, NM
Salary: $33,300.00 - $45,760.00
#J-18808-Ljbffr
Responsibilities
Promote trust and respect among associates.
Communicate company, department, and job‑specific information to associates.
Collaborate with associates and promote teamwork to help achieve company/store goals.
Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Maintain records and paperwork required for company and federal compliance, including Anti‑Money Laundering.
Monitor and control supply expenses for the department.
Manage cash control, sales, and cash items and records for the store.
Schedule front‑end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Implement the period promotional plan for the department.
Stay current with present, future, seasonal, and special ads.
Monitor and control expenses for the department.
Maintain awareness of inventory/stocking conditions and note any discrepancies.
Ensure department associates are current and compliant with company training standards.
Adhere to all food safety regulations and guidelines.
Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
Practice preventive maintenance by inspecting equipment and notifying appropriate management of needed repairs.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
Adhere to all local, state, and federal laws and company guidelines.
Supervise and coach direct reports in their duties, complete performance reviews, and provide feedback.
Work cooperatively in a high‑paced, sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform essential functions of this position with or without reasonable accommodation.
Qualifications Minimum
Effective communication skills
Basic math proficiency
Ability to handle stressful situations
Retail or customer‑service experience
Front‑end experience
Desired
High school diploma or equivalent
Front‑end supervisor experience
Management experience
Retail experience
Second language: speaking, reading and/or writing
About Us Based in Salt Lake City, Utah, Smith’s Food and Drug merged with The Kroger Company in 1998. Today, we’re proudly serving Smith’s customers in over 140 stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: to feed the human spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter— that’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven, and hungry to learn, your potential is unlimited.
Benefits
A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Location and Compensation Albuquerque, NM
Salary: $33,300.00 - $45,760.00
#J-18808-Ljbffr