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Johnson Controls

HVAC Equipment Commissioning Manager

Johnson Controls, Milwaukee, Wisconsin, United States, 53244

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HVAC Equipment Commissioning Manager Join to apply for the

HVAC Equipment Commissioning Manager

role at

Johnson Controls .

Base pay range: $89000.00/yr - $131,000.00/yr

Build your best future with the Johnson Controls team! As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future. Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

What We Offer

Competitive base salary and a comprehensive bonus program.

Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.

Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.

Extensive product and on the job/cross training opportunities.

Encouraging and collaborative team environment.

Dedication to safety through our Zero Harm policy.

Providing scheduling and management support.

JCI Employee discount programs (The Loop by Perk Spot).

What You Will Do The Equipment Commissioning Manager (EqCM) supports the Equipment North America (EqNA) organization on startup, warranty, and coordination with all other service needs. The EqCM will report to the Regional Service Manager for the first 6 months and then move to the Branch Service Manager and have accountability to the HVAC Equipment Operations Manager (HEOM) and their organization. They will also coordinate with the Customer Resource Coordinator (CRC) for all equipment field service labor requirements per the customer expectations and contract requirements. They will provide single point of contact for coordination of all service scope related within equipment contract and be the direct interface with the EqNA customer.

How You Will Do It

Supports EqNA sales during project estimate by specifying if service can be performed as an S/R or if a Service Mechanical project will need to be secured.

Provides custom quote for service items outside of Program, Commission, Adjust, and Train (PCAT) policy.

When the EqNA contract is secured, verifies branch has necessary service technicians trained and coordinates training; works with Truck Based Service Manager (TBSM) and Branch Service Manager (BSM) to send technicians for training as appropriate.

Attends RTO meetings on complex projects or projects sold with Planned Service Agreement (PSA) and identifies any service/warranty scope concerns.

If the PSA is part of the contract, validates the details of the PSA to the Systems Application Engineer (SAE) / Agent Project Owner to include project submittals and provides documentation as needed.

Conducts weekly service turnover meetings with SAEs and Branch Operations Manager (BOM) to coordinate and monitor all current and future service scopes for EqNA business and provides feedback and status to EqNA Operations Team.

Works with customer to introduce Connected Service capabilities.

Coordinates with the EqNA Customer, directly, for all scheduled work and schedule changes.

Works with CRC and SAE to verify asset record created in NxGen and assigned to the correct site for future SRs/quotes.

Works with CRC and technicians for delivery related to FOB Destination and provides communication back to the SAE and Customer as required.

Verifies that indicated warranty shows correctly in Warranty Navigator; if there are any discrepancies works with SAE and Warranty Admin team to address.

Monitors any Long-Term Storage (LTS) requirements and coordinates with SAE and customer.

Promotes Pronto Forms utilization by customers for prestart up checklist and by technicians for startup, unit inspections, and warranty work.

Ensures startup is completed or resolves any issues to complete startup work and provides customer with startup documentation.

Ensures startup dates are entered for the assets in NxGen and all equipment started by service is properly registered in Warranty Navigator; EqCM is required to provide warranty certification to the EqNA customer.

Works with CRCs to ensure all SRs are invoiced promptly upon scope completion.

Acts as a first point of contact for warranty requests for EqNA customers, working with CRC and Warranty Service Coordinator (WSC) to ensure technicians are dispatched promptly and claims are filed.

Works to elevate and resolve issues preventing service warranty work being completed (includes parts and resources availability) and works with product technical support as necessary to accelerate cash collections.

Facilitates technical support for EqNA customers as appreciated and necessary.

Qualifications

10+ years of industry experience or technical engineering or construction degree graduate.

Experience with Microsoft Office suite (Word, Excel, Outlook), Adobe Writer, and basic Windows operating system environment.

Ability to work independently and as part of a team.

Excellent verbal and written communication skills.

Strong interpersonal and collaborative skills.

Good conflict resolution skills.

Ability to positively represent Johnson Controls and communicate with others at varying technical levels.

Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.

Demonstrated ability to organize and attention to detail.

Preferred

BA degree in Engineering or Construction.

HVAC equipment knowledge.

Proficiency with MS Office Suite.

Hiring Salary Range $89,000 – $131,000. Salary to be determined by education, experience, knowledge, skills, and abilities of the applicant. This position includes a competitive benefits package.

For details, please visit the About Us tab on the Johnson Controls Careers site: https://jobs.johnsoncontrols.com/about-us

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