AnswerOne
Bilingual Customer Support Specialist – AnswerOne • McAllen, TX, US
Job Description Immediately hiring PartTime Bilingual Customer Support Specialists at AnswerOne!
What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We're looking for people who are detail oriented, motivated, and compassionate to fill these important positions.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
Responsibilities & Qualifications To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows-based environment
Good attendance
The ability to type 35 words per minute or more
Fluent in Spanish and English
Compensation Compensation:
$18.50 / Hour with Perfect Attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and returning on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.
Shifts Offered
Part Time - 24 hours per week
Weekday Shifts between 3pm-8:30pm
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
#J-18808-Ljbffr
Job Description Immediately hiring PartTime Bilingual Customer Support Specialists at AnswerOne!
What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you! Every interaction is an opportunity to help a customer feel valued, respected, and taken care of. We're looking for people who are detail oriented, motivated, and compassionate to fill these important positions.
Customer service experience is a plus, but not required.
This is an in office position.
Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.
Responsibilities & Qualifications To be successful in this role, you must have:
A welcoming voice with an upbeat tone
Strong command of the English language with good spelling and grammar
Computer skills in a Windows-based environment
Good attendance
The ability to type 35 words per minute or more
Fluent in Spanish and English
Compensation Compensation:
$18.50 / Hour with Perfect Attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and returning on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.
Shifts Offered
Part Time - 24 hours per week
Weekday Shifts between 3pm-8:30pm
Must be available to work a weekend day (Sat or Sun each week)
Training will last approximately one week. On your second week, you will move to your new set schedule.
AnswerOne is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Don't miss out on this opportunity - Apply Today!
#J-18808-Ljbffr