Spectra
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary The
Event Security
position is responsible for ensuring the safety of all guests at PeoplesBank Arena and Pratt & Whitney Stadium.
This role pays an hourly rate of $25.07
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue PeoplesBank Arena
is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses. PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.
PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice‑skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world‑renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others. PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.
Responsibilities
Arrives for scheduled shift on‑time, tucked shirt, neatly groomed, in a clean, pressed, well‑maintained complete uniform
Verifies credentials to ensure control of access into restricted areas
Answers guest questions in a knowledgeable and helpful manner
Responds immediately and professionally to guest disturbances/incidents
Secures both ticketed areas and non‑ticketed areas of the facility
Screens guests as they enter the facility in accordance with the established standards
Accurately and thoroughly completes all pertinent reports and documentation
Effectively diffuse potentially volatile situations
Works cooperatively with all staff and emergency professionals
Interacts in a polite and professional manner, and maintains a positive and helpful demeanor with everyone
Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.
Performs other duties as required to the satisfaction of Supervisors and Management
Qualifications
Valid CT Guard Card, required
Prior Customer Service Experience, preferred
Excellent communication skills required with thorough understanding of written and spoken English, required
Knowledge and skill in radio communication, preferred
Ability to stay focused and maintain a high level of awareness of all happenings in/around the assigned location
Ability to listen effectively, take and execute directions, as given
Ability to work a flexible schedule including days, nights, weekends, and holidays
Possession of, or ability to obtain, a current CPR and Crowd Management certificate, preferred
Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT
Ability to stand for at least 4-8 hours per shift
Ability to work independently and in a team environment
Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete
Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights
Ability to remain calm and focused in fast‑paced environment and stressful situations
Ability to work in adverse weather conditions, as needed
Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary The
Event Security
position is responsible for ensuring the safety of all guests at PeoplesBank Arena and Pratt & Whitney Stadium.
This role pays an hourly rate of $25.07
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until April 10, 2026.
About the Venue PeoplesBank Arena
is Connecticut’s premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses. PeoplesBank Arena is also home to the AHL’s Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers.
PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice‑skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world‑renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others. PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.
Responsibilities
Arrives for scheduled shift on‑time, tucked shirt, neatly groomed, in a clean, pressed, well‑maintained complete uniform
Verifies credentials to ensure control of access into restricted areas
Answers guest questions in a knowledgeable and helpful manner
Responds immediately and professionally to guest disturbances/incidents
Secures both ticketed areas and non‑ticketed areas of the facility
Screens guests as they enter the facility in accordance with the established standards
Accurately and thoroughly completes all pertinent reports and documentation
Effectively diffuse potentially volatile situations
Works cooperatively with all staff and emergency professionals
Interacts in a polite and professional manner, and maintains a positive and helpful demeanor with everyone
Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.
Performs other duties as required to the satisfaction of Supervisors and Management
Qualifications
Valid CT Guard Card, required
Prior Customer Service Experience, preferred
Excellent communication skills required with thorough understanding of written and spoken English, required
Knowledge and skill in radio communication, preferred
Ability to stay focused and maintain a high level of awareness of all happenings in/around the assigned location
Ability to listen effectively, take and execute directions, as given
Ability to work a flexible schedule including days, nights, weekends, and holidays
Possession of, or ability to obtain, a current CPR and Crowd Management certificate, preferred
Ability to work at the arena in Hartford, CT and the stadium in East Hartford, CT
Ability to stand for at least 4-8 hours per shift
Ability to work independently and in a team environment
Ability to traverse a variety of terrain and floor surfaces including stairs, escalators, carpet, concrete
Ability to work in heights, in darkened area, around crowds, loud noises and flashing lights
Ability to remain calm and focused in fast‑paced environment and stressful situations
Ability to work in adverse weather conditions, as needed
Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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