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Trust the Pineapple - Erica Deuschle & Company

High Level Executive Assistant

Trust the Pineapple - Erica Deuschle & Company, Ardmore, Pennsylvania, United States, 19003

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Are you an experienced, detail-oriented administrative professional ready to lead and optimize operations for a high-performing real estate team? Erica Deuschle & Company is seeking a Real Estate Executive Assistant / Operations Coordinator to support agents, including top producers handling $20M+ in sales annually. In this pivotal role, you’ll own team processes, manage transactions from start to finish, oversee listings, and ensure agents are accountable and efficient. You’ll be instrumental in maintaining high standards, streamlining operations, and driving results in a fast-paced, high-volume environment. This is a chance to take real ownership and make a visible impact on the team’s success.

Compensation

$60,000 – $70,000 annually

Paid Time Off (PTO)

Bonus potential

Responsibilities Transaction Coordination & Listing Management

Handle all aspects of property listings from contract to close

Ensure all listing information is accurate in MLS and marketing platforms

Schedule and coordinate showings, open houses, and inspections

Communicate with sellers and buyers to provide updates and guidance

CRM & Database Management

Maintain agent and client records in the CRM

Track lead follow-ups and client communications

Generate reports and provide insights to management on team performance

Administrative Support

Screen calls, manage emails, and respond to client inquiries promptly

Assist with scheduling, calendars, and internal meetings

Manage team documentation, contracts, and files

Support onboarding of new agents and team members

Team Operations & Process Improvement

Ensure adherence to established workflows and processes

Identify areas for improvement and suggest solutions

Help streamline communication and task tracking across the team

Support team events, marketing initiatives, and client appreciation programs

Technology & Tools

Be a resource for agents on CRM, project management tools, MLS systems, and other platforms

Troubleshoot minor tech issues and assist with training on new tools

Accountability & Follow-up

Monitor deadlines and ensure tasks are completed efficiently

Hold agents accountable for timely follow-ups and deliverables

Provide regular updates to Erica and Dave on operational status

Qualifications

2-3+ years of real estate transaction experience

Exceptional organizational skills with meticulous attention to detail

Strong creative problem-solving skills and a proactive, solution-driven approach

Able to work independently, own processes, and support a high-performing team while managing multiple priorities

Superior interpersonal skills, with excellent written and verbal communication

Highly thorough, organized, and passionate about completing to-do lists

Experienced with learning new software and teaching others, including CRM systems, project management tools, Microsoft Office, social media platforms, Google Drive, etc.

Ability to multitask, prioritize daily workload, and ensure deadlines are met efficiently

Positive, proactive “CAN and WILL DO” attitude

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