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Minnesota Council of Nonprofits

Employment Counselor

Minnesota Council of Nonprofits, Saint Paul, Minnesota, United States, 55199

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Job Title:

Employment Counselor

Department:

Employment and Career Services, Workforce Development

Supervised by:

Senior Director of Workforce Development

FLSA Status:

1.0 FTE

Salary Range:

$52,000 - $55,000

Anticipated Start Date:

Immediately

Organization Description Founded in 1919, the International Institute of Minnesota (IIMN) offers New Americans quality services that support their journey to stability and success. Our comprehensive offerings include refugee resettlement, English education, workforce and leadership development, college preparation and immigration and citizenship assistance. We are a diverse team of knowledgeable and encouraging advocates, ready to welcome refugees and immigrants. We support thousands of families and individuals each year by providing English classes, and helping them secure jobs, buy homes, become United States citizens, and become valued members of the community.

Purpose The Employment Counselor provides individualized employment and career advancement services to refugees, asylees, and other eligible immigrants participating in the Employment and Career Services (ECS) and EARN programs. This role supports clients in securing permanent employment in the Minneapolis–Saint Paul metropolitan area—often their first job in the United States—and in advancing along career pathways to increase wages, stability, and long‑term economic mobility.

The Employment Counselor works closely with clients shortly after arrival to support rapid job placement and continues to engage with previously employed clients to support job upgrades, retention, and transitions into career pathway training. Clients in these programs also receive coordinated financial, housing, and transportation supports, requiring close collaboration with internal teams and community partners. A key emphasis of this position is providing ongoing job upgrade and career advancement support to clients already placed in employment.

Key Responsibilities

Client Services & Career Counseling

Provide culturally responsive, strengths‑based employment counseling to newly arrived and established immigrant clients

Support employable adults in identifying employment goals, addressing barriers to employment, and accessing appropriate community resources

Deliver intensive orientation to U.S. workplace culture, expectations, and norms

Support job retention, wage progression, and transitions into career pathway or training programs for employed clients

Assist clients with financial orientation, including opening bank accounts and understanding payroll and benefits

Employer Engagement & Job Placement

Build and maintain relationships with local employers to create employment opportunities for immigrant clients

Match client skills, experience, and interests with appropriate job opportunities

Support clients in navigating job applications, interviews, hiring processes, and onboarding

Ensure clients have reliable transportation plans and are able to arrive at work independently and on time

Program Coordination & Documentation

Maintain accurate and timely case notes, service records, and outcomes in the CRM/database system

Coordinate and participate in bi‑monthly Institute employment team meetings

Attend required weekly, monthly, and quarterly staff meetings

Collaborate with internal teams providing housing, transportation, and financial assistance

Perform other duties as assigned to support program goals

Job Qualifications

Commitment to the human rights, dignity, and economic well‑being of refugees and immigrants

Bachelor’s degree preferred; equivalent relevant experience will be considered

Strong interpersonal, communication, and relationship‑building skills

Ability to work effectively in a fast‑paced, multicultural environment; take initiative; work independently; and manage multiple priorities

Problem‑solving skills and the ability to independently address client and employer‑related challenges

Knowledge of or ability to quickly learn the Twin Cities labor market, hiring practices, and application procedures

Experience working with immigrants, refugees, or diverse populations preferred

Bilingual proficiency in English and one or more of the following languages preferred: Amharic, Arabic, French, Karen, Kiswahili, Oromo, Somali, or Spanish

Experience using Microsoft Office and database/CRM systems

Additional Requirements

Valid driver’s license, proof of insurance, and access to a reliable vehicle

Willingness to transport clients as part of service delivery

Employer or human resources contacts are a plus

Physical Demands

Use of manual dexterity, tactile, visual, and audio acuity.

Use of repetitive motion, prolonged periods of sitting, and sustained visual and mental applications and demands.

Driving as required for client services and employer engagement

EEO Statement International Institute of Minnesota values a diverse workplace and strongly encourages women, people of color, LGBT individuals, New Americans apply. IIMN is an equal opportunity employer. Applicants will not be discriminated against because of race, color, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, or any protected category prohibited by local, state, or federal laws.

To Apply Submit your application at https://iimn.org/careers. Applicants will be asked to include a cover letter and resume. No phone calls or walk‑ins please. Position is open until filled.

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