FAIRMONT
Company
The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award‑winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events such as the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more.
Benefits
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on‑site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great medical and dental benefits, including two employer‑funded medical plans, meaning $0 premium if you enroll in the employee‑only tier! 401K, Direct Deposit, etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Laundry Supervisor, your attention to detail will show the team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.
Responsibilities
Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
Lead and supervise the day‑to‑day operation of the department to ensure service standards are followed
Handle Guest concerns and react quickly, logging and notifying the proper areas
Actively participate in daily briefing, daily warm up and department meetings
Ensure all colleagues are informed daily about priorities in the department
Establish and maintain constructive, supportive and professional colleague relationships
Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)
Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues
Supervises and evaluates the work of laundry, linen, sewing room and valet employees; effectively recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures
Assist in balancing operational, administrative and Colleague needs
Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
Follow all safety and sanitation policies
Other duties as assigned
Qualifications
Minimum 2‑year experience in a supervisory/leadership capacity in Laundry/Housekeeping
Experience in a Housekeeping environment an asset
Service focused personality is essential
Strong interpersonal and problem‑solving abilities and the ability to lead by example
Excellent communication and organizational skills
Bilingual (English & Spanish) an asset
Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor: We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#J-18808-Ljbffr
Benefits
Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
Free meals at our on‑site employee restaurant
Learning programs through our Academies designed to sharpen your skills
Great medical and dental benefits, including two employer‑funded medical plans, meaning $0 premium if you enroll in the employee‑only tier! 401K, Direct Deposit, etc.
Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!
Job Description Memorable experiences for our Guests and Colleagues is the essence of being a Leader with Fairmont Hotels & Resorts. As a Laundry Supervisor, your attention to detail will show the team that you are committed to providing luxury Guest experiences. The energy and enthusiasm you display will create a “fun” place to work.
Responsibilities
Consistently offer professional, friendly and engaging service to all internal and external guests/contracts
Lead and supervise the day‑to‑day operation of the department to ensure service standards are followed
Handle Guest concerns and react quickly, logging and notifying the proper areas
Actively participate in daily briefing, daily warm up and department meetings
Ensure all colleagues are informed daily about priorities in the department
Establish and maintain constructive, supportive and professional colleague relationships
Working knowledge of financial reporting structures (budgets, labor, productivity, revenue, expenses)
Responsible for the recruitment, training and ongoing performance management of all Laundry/Valet colleagues
Supervises and evaluates the work of laundry, linen, sewing room and valet employees; effectively recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures
Assist in balancing operational, administrative and Colleague needs
Report necessary maintenance items in a timely manner and maintain open communication with Engineering team
Follow all safety and sanitation policies
Other duties as assigned
Qualifications
Minimum 2‑year experience in a supervisory/leadership capacity in Laundry/Housekeeping
Experience in a Housekeeping environment an asset
Service focused personality is essential
Strong interpersonal and problem‑solving abilities and the ability to lead by example
Excellent communication and organizational skills
Bilingual (English & Spanish) an asset
Additional Information Your team and working environment: A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor: We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#J-18808-Ljbffr