Director of Patient Experience & Service Excellence

A healthcare company in Austin, TX seeks a Patient Experience Director to lead operational functions ensuring compassionate service across facilities. Responsibilities include supervising Patient Relations Managers, overseeing patient feedback, and driving excellence in patient interactions. The ideal candidate should have strong leadership and conflict resolution skills, alongside a Bachelor's degree and five years of relevant experience. This role is integral in enhancing patient satisfaction and service recovery initiatives. #J-18808-Ljbffr