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Innovetive Petcare

Client Service Representative

Innovetive Petcare, Bamford, Pennsylvania, United States

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Client Service Representative Department:

Receptionists

Employment Type:

Full Time

Location:

Landisville, Pennsylvania

Compensation:

$15.00 - $16.00 / hour

Description Client Service Representative (Veterinary Receptionist) – Landisville, PA

Landisville Animal Hospital

Location: Landisville, Pennsylvania

Job Type: Full-Time

Keywords: Client Service Representative, Veterinary Receptionist, Front Desk, Customer Service, Animal Hospital Jobs, Veterinary Jobs in Pennsylvania

Landisville Animal Hospital is a trusted veterinary practice serving pets and pet owners in Landisville, PA and surrounding communities. We are committed to compassionate patient care, excellent client communication, and a supportive team environment.

We are hiring a Client Service Representative (CSR) / Veterinary Receptionist to join our growing veterinary team. This role is ideal for someone with strong customer service skills who enjoys working with people and pets in a fast‑paced animal hospital setting.

As a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive experience for every visit.

Key Responsibilities

Greet clients and patients in person and over the phone

Schedule veterinary appointments and manage calendars

Check clients in and out and process payments accurately

Communicate clearly regarding services, estimates, and hospital policies

Answer multi‑line phones, emails, and client inquiries

Maintain accurate client and patient records

Collaborate with veterinarians and veterinary technicians

Support daily front desk and hospital operations

Qualifications and Skills

Previous customer service or receptionist experience required

Veterinary or medical office experience preferred

Strong communication and interpersonal skills

Ability to multitask in a busy animal hospital environment

Basic computer and data entry skills

Compassion for animals and their owners

Reliable, detail‑oriented, and team‑focused

Benefits and Compensation

Competitive hourly pay based on experience

Paid time off

Health, dental, vision, and life insurance

401k with company match

Free subscription to Calm Health

Employee pet care discounts

Training and growth opportunities

Supportive and collaborative team culture

At Landisville Animal Hospital, we value our team members and recognize the important role our Client Service Representatives play in delivering exceptional veterinary care. If you are looking for a rewarding customer service role in veterinary medicine, we encourage you to apply.

Apply today by submitting your resume. Qualified candidates will be contacted for next steps.

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