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UFP Industries

Inside Sales Coordinator

UFP Industries, Chicopee, Massachusetts, us, 01021

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Inside Sales Coordinator

– UFP Industries

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UFP Site Built , a national leader in value‑added building solutions. We manufacture wood structural components, aluminum decks and rails, and light gauge steel systems that help build communities of tomorrow.

About the role This proactive and detail‑oriented

Inside Sales Coordinator

will support our customers and sales team, ensuring smooth communication, accurate order processing, and exceptional service delivery.

What You’ll Do

Build strong relationships with customers through regular communication via phone and email.

Coordinate order scheduling and resolve issues such as back orders or delivery delays.

Ensure accuracy in data entry for quotes and orders based on take‑off specifications.

Support account managers by fulfilling customer requests and troubleshooting problems.

Collaborate across departments including sales, shipping, and product management.

Communicate updates to customers through bulletins, brochures, and program information.

Participate in product training and attend trade shows or product launches as needed.

Contribute to team success by meeting individual goals and supporting team objectives.

What You Bring

High school diploma or equivalent.

2+ years of customer service experience, preferably in a sales or construction‑related environment.

Strong written and verbal communication skills.

Excellent organizational skills with attention to detail.

Ability to multitask and work independently in a fast‑paced setting.

Proficiency in Microsoft Office (Excel, Word, Outlook); experience with business software is a plus.

Why You’ll Love Working Here

Competitive pay

Comprehensive benefits package:

Medical, dental, and vision insurance

Health savings account with company contribution

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Employee stock purchase program

Education reimbursement

Wellness programs and more

Ready to Grow with Us? If you’re passionate about customer service, thrive in a team environment, and want to be part of a company that values innovation and growth, we’d love to hear from you.

Apply today and help us build something great—together.

The Company is an Equal Opportunity Employer.

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