U.S. Bank
Client Manager • Spokane, WA, United States
We are seeking a proactive Client Manager to manage a portfolio of new clients within the first six months, focusing on growing spend volume and revenue above benchmarks. The role involves training customers on products and technology, monitoring spend behaviors, and collaborating across departments to resolve issues and optimize non‑responsive programs.
Responsibilities
Provide consultative advice to customers and grow portfolios through program optimization.
Build strong partnerships with internal stakeholders.
Develop strategic client plans and maintain an organized pipeline within the client management platform.
Train and support customers on technology platforms.
Achieve performance and revenue goals.
Qualifications
Bachelor’s degree or equivalent work experience.
Seven to ten years of client support, relationship management, or sales experience.
Strong sales, relationship management, and business development abilities.
Broad knowledge of bank products and services, including credit and commercial card offerings.
Strong analytical, problem‑solving, written and verbal communication skills.
Current or strong interest in a sales role (preferred).
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals up to 80 hours per calendar year
We are an equal‑opportunity employer. U.S. Bank respects all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. U.S. Bank participates in the E‑Verify program.
Salary range: $86,360.00 – $101,600.00. Additional compensation may include incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (subject to eligibility).
Applicants must comply with U.S. Bank policies, including the Code of Ethics and Business Conduct.
The posting may close earlier due to high volume of applicants.
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Responsibilities
Provide consultative advice to customers and grow portfolios through program optimization.
Build strong partnerships with internal stakeholders.
Develop strategic client plans and maintain an organized pipeline within the client management platform.
Train and support customers on technology platforms.
Achieve performance and revenue goals.
Qualifications
Bachelor’s degree or equivalent work experience.
Seven to ten years of client support, relationship management, or sales experience.
Strong sales, relationship management, and business development abilities.
Broad knowledge of bank products and services, including credit and commercial card offerings.
Strong analytical, problem‑solving, written and verbal communication skills.
Current or strong interest in a sales role (preferred).
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals up to 80 hours per calendar year
We are an equal‑opportunity employer. U.S. Bank respects all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. U.S. Bank participates in the E‑Verify program.
Salary range: $86,360.00 – $101,600.00. Additional compensation may include incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (subject to eligibility).
Applicants must comply with U.S. Bank policies, including the Code of Ethics and Business Conduct.
The posting may close earlier due to high volume of applicants.
#J-18808-Ljbffr