GPAC
Job Description
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person will be in charge of all the parts and inventory along with doing some sales themselves.
Parts Manager will manage the Parts Department in a manner to meet the store objectives and drive parts sales. This is accomplished by effectively scheduling and supervising the department employees to ensure work is performed in a professional and safe manner and that all necessary administration is handled promptly.
Parts Manager Responsibilities
Understand and manage the various key indices within the department as they relate to the plans of the Store and Company initiatives to meet or exceed financial goals, i.e. variance to a sales plan, gross margin dollars, gross margin percentages, outside purchases, parts obsolescence, etc.
Develop and maintain positive and professional relationships with manufacturer partners.
Know the specific SSA customer base and product base which will be the source for revenue generation for the Store.
Ensure parts counter staff effectively facilitate the point of sale process, maintaining high customer service levels. This includes developing selling skills through on-the-job training.
Handle customer parts inquiries including resolving complaints and issues.
Oversee all aspects of marketing and merchandising of the parts department to maximize revenues, developing sales plans in accordance with market opportunities, store and company initiatives.
Maintain customer satisfaction for all parts encounters.
Place emergency parts orders to ensure customer satisfaction.
Ensure a safe work environment and that all employees understand and follow safety policies and procedures.
Serve as a role model in environmental health and safety.
Oversee the upkeep and overall appearance of the parts department.
Handle all administrative work associated with the parts department, including work orders, parts ordering, returns, and paperwork completion.
Provide ongoing training and development for all parts department employees.
Parts Manager Qualifications
3 or more years of work experience in related parts and operations.
Ability to effectively lead and manage people.
Strong time management and multi-tasking skills.
Comprehensive understanding of internal and external business.
Demonstrated strong verbal and written communication skills.
Ability to resolve employee and customer conflicts efficiently.
Capability to operate in a fast-paced, changing environment.
Client service skills and ability to develop strong business relationships.
Strong negotiation and closing skills.
Ability to handle highly confidential and sensitive information.
Excellent organizational skills.
Ability to prioritize work and meet deadlines efficiently.
Attention to detail and a high level of initiative; ability to work independently.
Ability to perform in a fast-paced, stressful work environment.
Ability to resolve frequent interpersonal conflict.
Ability to respond quickly, accurately, and professionally to demands from customers and employees.
Please submit a resume for consideration. Only those qualified applicants with a provided resume will be contacted.
For additional information contact Jerry Gordey at 913-738-5957 or jerry.gordey@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award‑winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client‑focused, and realize that our value is in our ability to deliver the right solutions at the right time.
#J-18808-Ljbffr
We are working with a well-respected multi-location equipment dealership that's looking to bring on a Parts Manager to one of their locations. This person will be in charge of all the parts and inventory along with doing some sales themselves.
Parts Manager will manage the Parts Department in a manner to meet the store objectives and drive parts sales. This is accomplished by effectively scheduling and supervising the department employees to ensure work is performed in a professional and safe manner and that all necessary administration is handled promptly.
Parts Manager Responsibilities
Understand and manage the various key indices within the department as they relate to the plans of the Store and Company initiatives to meet or exceed financial goals, i.e. variance to a sales plan, gross margin dollars, gross margin percentages, outside purchases, parts obsolescence, etc.
Develop and maintain positive and professional relationships with manufacturer partners.
Know the specific SSA customer base and product base which will be the source for revenue generation for the Store.
Ensure parts counter staff effectively facilitate the point of sale process, maintaining high customer service levels. This includes developing selling skills through on-the-job training.
Handle customer parts inquiries including resolving complaints and issues.
Oversee all aspects of marketing and merchandising of the parts department to maximize revenues, developing sales plans in accordance with market opportunities, store and company initiatives.
Maintain customer satisfaction for all parts encounters.
Place emergency parts orders to ensure customer satisfaction.
Ensure a safe work environment and that all employees understand and follow safety policies and procedures.
Serve as a role model in environmental health and safety.
Oversee the upkeep and overall appearance of the parts department.
Handle all administrative work associated with the parts department, including work orders, parts ordering, returns, and paperwork completion.
Provide ongoing training and development for all parts department employees.
Parts Manager Qualifications
3 or more years of work experience in related parts and operations.
Ability to effectively lead and manage people.
Strong time management and multi-tasking skills.
Comprehensive understanding of internal and external business.
Demonstrated strong verbal and written communication skills.
Ability to resolve employee and customer conflicts efficiently.
Capability to operate in a fast-paced, changing environment.
Client service skills and ability to develop strong business relationships.
Strong negotiation and closing skills.
Ability to handle highly confidential and sensitive information.
Excellent organizational skills.
Ability to prioritize work and meet deadlines efficiently.
Attention to detail and a high level of initiative; ability to work independently.
Ability to perform in a fast-paced, stressful work environment.
Ability to resolve frequent interpersonal conflict.
Ability to respond quickly, accurately, and professionally to demands from customers and employees.
Please submit a resume for consideration. Only those qualified applicants with a provided resume will be contacted.
For additional information contact Jerry Gordey at 913-738-5957 or jerry.gordey@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award‑winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client‑focused, and realize that our value is in our ability to deliver the right solutions at the right time.
#J-18808-Ljbffr