Trinity Health At Home
Full-Time Hospice Care Coordinator
Trinity Health At Home, Silver Spring, Maryland, United States, 20900
Position Overview
Our Hospice Coordinator is responsible for the efficient and effective facilitation of referrals to the post‑acute home‑care/hospice agency once identified in the acute care setting; the provision of education to acute care staff, including physicians, regarding services available from home‑care/hospice; and may also be involved in business development activities as they relate to business expansion or new program development.
Why Join Us? Start Here… Grow Here… Stay Here!
At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built on support, growth, and opportunity.
What You Can Expect
Consistent, reliable workloads: enjoy steady assignments with guaranteed hours—no surprises.
Competitive pay & low‑cost benefits: get exceptional coverage and real savings that make a difference.
Supportive leadership: our management team is here to help you succeed every step of the way.
Career growth opportunities: every leader on our team started in a field role—your path to leadership starts here.
Fast hiring process: quick interviews and job offer—because your time matters.
Meaningful work: deliver one‑on‑one care that truly impacts lives.
What Will You Do
Maintain daily contact with case managers, discharge planners, and units to offer assistance and ensure patients referred for services are followed up on in a timely and efficient manner.
Interact with healthcare team members to answer any questions related to home‑care/hospice and community‑based services as they plan for patient discharges from the acute care setting.
Coordinate care for clients going home from the hospital who have chosen the agency’s services.
Review and gather information from the hospital medical record, copying portions for transmission as needed.
Document initial assessment of home‑care needs and potential plan for services in compliance with agency policy.
Arrange services in accordance with established admission criteria, client care needs, and client preferences.
Obtain physician orders for initiation of home‑care/hospice services in accordance with agency policy/procedure and third‑party regulations.
Utilize interview, observation, and evaluation in assessing clients and apply clinical judgment, consistent with practice standards, in determining appropriate home‑care services and making recommendations to the physician and client.
Interact with healthcare team members, clients, and their families to answer additional questions regarding home‑care/hospice services being requested; provide clients and families with written and/or verbal information as appropriate.
Make appropriate referrals for evaluation/care to other services as needed, and coordinate care with others to ensure effective and efficient care is provided.
Minimum Qualifications
Bachelor’s degree or equivalent level of experience.
Excellent communication and customer service skills.
1‑2 years of sales experience, preferably in hospice.
Displays optimal critical thinking skills.
Knowledge of Medicare rules and regulations.
Working knowledge of managed care environment.
Experience multi‑tasking on multiple computer systems.
Must have a valid driver’s license and reliable transportation to and from work site.
Benefits Highlights
Graduate of an approved clinical education program and current clinical license in the state of employment.
Preferred: minimum of two (2) years’ experience in acute care setting, customer service, sales/marketing role or relevant experience.
Must have current driver’s license and reliable transportation to and from work site.
Commitment to the mission and organizational code of ethics and adherence to the compliance program.
Well‑developed oral and written communication skills.
About Holy Cross Home Care and Hospice (Maryland) Holy Cross Home Care and Hospice is a member of Trinity Health At Home, a national home‑care, hospice and palliative care organization serving communities throughout eleven states. As a faith‑based, not‑for‑profit agency, we serve patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare‑certified and accredited by The Joint Commission. Learn more about us at HCHomeCareHospice.
Our Commitment Rooted in our mission and core values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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Why Join Us? Start Here… Grow Here… Stay Here!
At our core, we believe in building careers, not just jobs. Many of our team members stay with us for the long haul—and for good reason. Our culture is built on support, growth, and opportunity.
What You Can Expect
Consistent, reliable workloads: enjoy steady assignments with guaranteed hours—no surprises.
Competitive pay & low‑cost benefits: get exceptional coverage and real savings that make a difference.
Supportive leadership: our management team is here to help you succeed every step of the way.
Career growth opportunities: every leader on our team started in a field role—your path to leadership starts here.
Fast hiring process: quick interviews and job offer—because your time matters.
Meaningful work: deliver one‑on‑one care that truly impacts lives.
What Will You Do
Maintain daily contact with case managers, discharge planners, and units to offer assistance and ensure patients referred for services are followed up on in a timely and efficient manner.
Interact with healthcare team members to answer any questions related to home‑care/hospice and community‑based services as they plan for patient discharges from the acute care setting.
Coordinate care for clients going home from the hospital who have chosen the agency’s services.
Review and gather information from the hospital medical record, copying portions for transmission as needed.
Document initial assessment of home‑care needs and potential plan for services in compliance with agency policy.
Arrange services in accordance with established admission criteria, client care needs, and client preferences.
Obtain physician orders for initiation of home‑care/hospice services in accordance with agency policy/procedure and third‑party regulations.
Utilize interview, observation, and evaluation in assessing clients and apply clinical judgment, consistent with practice standards, in determining appropriate home‑care services and making recommendations to the physician and client.
Interact with healthcare team members, clients, and their families to answer additional questions regarding home‑care/hospice services being requested; provide clients and families with written and/or verbal information as appropriate.
Make appropriate referrals for evaluation/care to other services as needed, and coordinate care with others to ensure effective and efficient care is provided.
Minimum Qualifications
Bachelor’s degree or equivalent level of experience.
Excellent communication and customer service skills.
1‑2 years of sales experience, preferably in hospice.
Displays optimal critical thinking skills.
Knowledge of Medicare rules and regulations.
Working knowledge of managed care environment.
Experience multi‑tasking on multiple computer systems.
Must have a valid driver’s license and reliable transportation to and from work site.
Benefits Highlights
Graduate of an approved clinical education program and current clinical license in the state of employment.
Preferred: minimum of two (2) years’ experience in acute care setting, customer service, sales/marketing role or relevant experience.
Must have current driver’s license and reliable transportation to and from work site.
Commitment to the mission and organizational code of ethics and adherence to the compliance program.
Well‑developed oral and written communication skills.
About Holy Cross Home Care and Hospice (Maryland) Holy Cross Home Care and Hospice is a member of Trinity Health At Home, a national home‑care, hospice and palliative care organization serving communities throughout eleven states. As a faith‑based, not‑for‑profit agency, we serve patients and families in the comfort of home, offering skilled nursing, therapy (physical, occupational, speech) and medical social work. We are Medicare‑certified and accredited by The Joint Commission. Learn more about us at HCHomeCareHospice.
Our Commitment Rooted in our mission and core values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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