The Home Depot
Operations Assistant Store Manager in Training
The Home Depot, Houston, Texas, United States, 77246
Operations Assistant Store Manager in Training
Join to apply for the
Operations Assistant Store Manager in Training
role at
The Home Depot .
Position Purpose Operations Assistant Store Manager in Training (OASM‑IT) will gain hands‑on experience in the key responsibilities and functions of an Operations Assistant Store Manager at The Home Depot. The OASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout the training, OASM‑ITs become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will oversee the smooth operation of key areas such as the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASM‑ITs collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams, developing and implementing strategies that boost sales and profitability. They are expected to lead by example and uphold all company policies. The training lasts up to six weeks, during which OASM‑ITs learn to execute key responsibilities.
Key Responsibilities
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting both installed sales and product sales. Learn and demonstrate the performance management process, including associate performance review and disciplinary process. Complete all assigned training modules and assessments.
15% Customer Experience - Supervise associates in the selling effort, lead the GET culture, and set the example. Drive customer service and associate engagement throughout the store, ensuring customer concerns are solved effectively and actions are taken promptly.
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. Learn to maintain and operate all store equipment and systems, and manage daily financial operations.
10% Operations Management - Perform opening, closing, MOD, and other whole-store focus responsibilities. Adhere to all company policies and procedures, holding associates accountable. Command store standard operating procedures (SOPs), especially those involving safety compliance, and maintain process accuracy to mitigate shrinkage.
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager / Direct Reports
This position reports to Store Manager.
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds).
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
High school diploma and/or GED.
Preferred Education
Bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
3 years.
Preferred Years Of Work Experience
3 years.
Minimum Leadership Experience
2+ years of leadership experience.
Preferred Leadership Experience
3+ years of leadership experience.
Certifications
None.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Resourceful
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Consumer Services
Referrals increase your chances of interviewing at The Home Depot by 2x.
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Houston, TX .
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Operations Assistant Store Manager in Training
role at
The Home Depot .
Position Purpose Operations Assistant Store Manager in Training (OASM‑IT) will gain hands‑on experience in the key responsibilities and functions of an Operations Assistant Store Manager at The Home Depot. The OASM‑IT will undergo a comprehensive training program that includes hands‑on experience, mentorship, and leadership development. Throughout the training, OASM‑ITs become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will oversee the smooth operation of key areas such as the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASM‑ITs collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams, developing and implementing strategies that boost sales and profitability. They are expected to lead by example and uphold all company policies. The training lasts up to six weeks, during which OASM‑ITs learn to execute key responsibilities.
Key Responsibilities
50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting both installed sales and product sales. Learn and demonstrate the performance management process, including associate performance review and disciplinary process. Complete all assigned training modules and assessments.
15% Customer Experience - Supervise associates in the selling effort, lead the GET culture, and set the example. Drive customer service and associate engagement throughout the store, ensuring customer concerns are solved effectively and actions are taken promptly.
15% Sales and Productivity - Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management. Learn to maintain and operate all store equipment and systems, and manage daily financial operations.
10% Operations Management - Perform opening, closing, MOD, and other whole-store focus responsibilities. Adhere to all company policies and procedures, holding associates accountable. Command store standard operating procedures (SOPs), especially those involving safety compliance, and maintain process accuracy to mitigate shrinkage.
10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.
Direct Manager / Direct Reports
This position reports to Store Manager.
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 5% of the time.
Physical Requirements
Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds).
Working Conditions
Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Demonstrated ability to collaborate and work effectively with cross‑functional teams.
Minimum Education
High school diploma and/or GED.
Preferred Education
Bachelor’s degree program or equivalent degree in a field of study related to the job.
Minimum Years Of Work Experience
3 years.
Preferred Years Of Work Experience
3 years.
Minimum Leadership Experience
2+ years of leadership experience.
Preferred Leadership Experience
3+ years of leadership experience.
Certifications
None.
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Resourceful
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Industries Consumer Services
Referrals increase your chances of interviewing at The Home Depot by 2x.
Get notified about new Assistant Store Manager jobs in
Houston, TX .
#J-18808-Ljbffr