TEKsystems
Onsite Medical Customer Service Career Opportunity
Compensation and Positions
Pay Rate: $21.00/hour
Positions Available: 20 Customer Service Representatives (CSR)
Overview Join a well‑respected organization in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a long‑term, permanent opportunity with room for growth and excellent benefits.
Job Description
Handle inbound calls and occasional follow‑up calls.
Respond to inquiries regarding prior authorizations, general questions, and confidential information.
Provide excellent customer service with strong attention to detail and accurate data entry.
Manage 50‑100 calls per day, depending on complexity.
Use multiple systems to track information and update customer communications.
Performance measured on Quality and Accuracy.
Requirements
Experience: Minimum 1 year of call‑center experience within the last 2‑3 years (healthcare experience not required).
Typing Speed: At least 30 WPM.
Skills: Strong computer knowledge and ability to navigate multiple systems.
Location:
Plymouth, MI 48170
Key Details
Cut‑off Date for Offers: January 16, 2026
Start Date: February 9, 2026
Contract Duration: 6 months Contract‑to‑Hire
Compliance: Drug Test: 5‑panel; Background Check: 7‑year history (includes DOJ sex offender, OIG & FACIS healthcare searches)
Benefits
First 6 months: Benefits through TEKsystems (Health, Dental, Vision, 401(k), and more).
After conversion: Full benefits package from the organization.
Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan (Pre‑tax and Roth); Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Schedule
Must be available 7 days a week from 5 AM – 10 PM.
40 hours/week with a set schedule assigned within those hours.
Shift bids available (preferences considered but not guaranteed).
Training
Duration: 4 weeks
Hours: Monday‑Friday, 8:00 AM – 4:30 PM
Job Type & Location : Contract to Hire position based out of Plymouth, MI.
Workplace Type : Fully onsite position in Plymouth, MI.
Application Deadline : This position is anticipated to close on Jan 23, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems We are a leading provider of business and technology services, accelerating business transformation for our customers. TEKsystems is an Allegis Group company.
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Compensation and Positions
Pay Rate: $21.00/hour
Positions Available: 20 Customer Service Representatives (CSR)
Overview Join a well‑respected organization in the healthcare industry and make an impact by providing exceptional customer service in a call center environment. This is a long‑term, permanent opportunity with room for growth and excellent benefits.
Job Description
Handle inbound calls and occasional follow‑up calls.
Respond to inquiries regarding prior authorizations, general questions, and confidential information.
Provide excellent customer service with strong attention to detail and accurate data entry.
Manage 50‑100 calls per day, depending on complexity.
Use multiple systems to track information and update customer communications.
Performance measured on Quality and Accuracy.
Requirements
Experience: Minimum 1 year of call‑center experience within the last 2‑3 years (healthcare experience not required).
Typing Speed: At least 30 WPM.
Skills: Strong computer knowledge and ability to navigate multiple systems.
Location:
Plymouth, MI 48170
Key Details
Cut‑off Date for Offers: January 16, 2026
Start Date: February 9, 2026
Contract Duration: 6 months Contract‑to‑Hire
Compliance: Drug Test: 5‑panel; Background Check: 7‑year history (includes DOJ sex offender, OIG & FACIS healthcare searches)
Benefits
First 6 months: Benefits through TEKsystems (Health, Dental, Vision, 401(k), and more).
After conversion: Full benefits package from the organization.
Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan (Pre‑tax and Roth); Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long‑term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Schedule
Must be available 7 days a week from 5 AM – 10 PM.
40 hours/week with a set schedule assigned within those hours.
Shift bids available (preferences considered but not guaranteed).
Training
Duration: 4 weeks
Hours: Monday‑Friday, 8:00 AM – 4:30 PM
Job Type & Location : Contract to Hire position based out of Plymouth, MI.
Workplace Type : Fully onsite position in Plymouth, MI.
Application Deadline : This position is anticipated to close on Jan 23, 2026.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems We are a leading provider of business and technology services, accelerating business transformation for our customers. TEKsystems is an Allegis Group company.
#J-18808-Ljbffr