Grand Wailea
Restaurant General Manager, Humuhumunukunukuāpuaʻa - Grand Wailea, A Waldorf Ast
Grand Wailea, Wailea, Hawaii, United States
Restaurant General Manager, Humuhumunukunukuāpuaʻa – Grand Wailea, A Waldorf Astoria Resort
Location:
Grand Wailea Resort, Lahaina, Hawaiʻi Type:
Full‑time Schedule:
Various – weekdays, weekends, holidays
Job Summary Lead day‑to‑day operations of Humuhumunukunukuāpuaʻa, managing 30‑40 front‑of‑house staff and reporting directly to the Director of Food & Beverage.
Responsibilities
Plan and direct all aspects of restaurant operations including guest service, product quality, cost controls, marketing, budgeting, and policy enforcement.
Supervise and develop team members, conduct evaluations, provide coaching, and recognize excellence.
Maintain customer database and partner with Sales & Marketing on strategy.
Maximize efficiency using technology systems (e.g., Open Table).
Monitor service and satisfaction trends, address issues, and implement improvements.
Ensure compliance with health, safety, sanitation, and alcohol regulations.
Implement up‑selling techniques and new menu offerings to increase revenue.
Recruit, interview, and train staff.
Qualifications
Minimum 2‑3 years restaurant management in upscale dining environment.
Experience managing high‑volume and unionized work environments preferred.
Proven leadership, training, and development skills.
Strong financial acumen, marketing insight, and employee relations experience.
Required Values (Hilton Framework)
Hospitality: Deliver exceptional guest experiences.
Integrity: Act ethically.
Leadership: Lead in industry and community.
Teamwork: Collaborate effectively.
Ownership: Take responsibility.
Excellence & Urgency: Operate with discipline.
Benefits
Competitive salary: $90,000 annually, commensurate with experience.
Paid time off.
Medical and dental insurance.
Mental health resources.
DailyPay.
Travel discount program.
Parental leave.
401(k) match.
Employee stock purchase program.
Educational opportunities.
Leadership development.
Employee recognition.
About Grand Wailea The Waldorf Astoria Resort in Maui is a Forbes 4‑Star, AAA 4‑Diamond property sitting on 40 acres of tropical gardens. It features 780 rooms, 100,000 sq ft of banquet space, and 7 F&B outlets.
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Grand Wailea Resort, Lahaina, Hawaiʻi Type:
Full‑time Schedule:
Various – weekdays, weekends, holidays
Job Summary Lead day‑to‑day operations of Humuhumunukunukuāpuaʻa, managing 30‑40 front‑of‑house staff and reporting directly to the Director of Food & Beverage.
Responsibilities
Plan and direct all aspects of restaurant operations including guest service, product quality, cost controls, marketing, budgeting, and policy enforcement.
Supervise and develop team members, conduct evaluations, provide coaching, and recognize excellence.
Maintain customer database and partner with Sales & Marketing on strategy.
Maximize efficiency using technology systems (e.g., Open Table).
Monitor service and satisfaction trends, address issues, and implement improvements.
Ensure compliance with health, safety, sanitation, and alcohol regulations.
Implement up‑selling techniques and new menu offerings to increase revenue.
Recruit, interview, and train staff.
Qualifications
Minimum 2‑3 years restaurant management in upscale dining environment.
Experience managing high‑volume and unionized work environments preferred.
Proven leadership, training, and development skills.
Strong financial acumen, marketing insight, and employee relations experience.
Required Values (Hilton Framework)
Hospitality: Deliver exceptional guest experiences.
Integrity: Act ethically.
Leadership: Lead in industry and community.
Teamwork: Collaborate effectively.
Ownership: Take responsibility.
Excellence & Urgency: Operate with discipline.
Benefits
Competitive salary: $90,000 annually, commensurate with experience.
Paid time off.
Medical and dental insurance.
Mental health resources.
DailyPay.
Travel discount program.
Parental leave.
401(k) match.
Employee stock purchase program.
Educational opportunities.
Leadership development.
Employee recognition.
About Grand Wailea The Waldorf Astoria Resort in Maui is a Forbes 4‑Star, AAA 4‑Diamond property sitting on 40 acres of tropical gardens. It features 780 rooms, 100,000 sq ft of banquet space, and 7 F&B outlets.
#J-18808-Ljbffr