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The People Concern

Program Manager - ODR Project Based Housing, Skyline Flats

The People Concern, California, Missouri, United States, 65018

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Program Manager - ODR Project Based Housing, Skyline Flats Program Manager – ODR Project Based Housing

Reports to:

Assistant Director

Program:

1602- DHS ODR

Department:

Permanent Housing

Location:

Skyline Flats Apartments - 4604 Western Avenue, Los Angeles, CA 90062

Setting:

100% Onsite

Schedule:

Monday - Friday, 8:00am - 4:30pm

Status:

Full-time/Exempt/Management

Benefits:

Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings:

1

Job Description Summary The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive services. Project-based Housing clients are linked to ICMS case managers who provide home-based and field-based interventions, employing trauma-informed care and harm reduction approaches. Clients remain in the program for as long as they require subsidized housing.

Essential Duties and Responsibilities

Provide clinical and administrative supervision to Bachelors-level Case Managers and Masters-level Clinical Case Managers.

Facilitate weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach.

Collaborate with other Housing Department teams, DHS supports, and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients.

Assist with client crisis management, including assessment for voluntary and involuntary psychiatric hospitalizations.

Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Directors.

Ensure all documentation, charting, and data collection for program clients is complete, timely, and accurate through ongoing audits of electronic data bases and chart reviews.

In coordination with the Project-based Housing Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the annual budget.

Hire and manage staffing of ICMS team, ensuring staff are adequately trained and abide by all agency and department policies and procedures.

Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources, and goals.

Ensure case management staff link clients to appropriate services and utilize a “Whatever It Takes” approach, including housing, community resources, government and state benefits, medical, mental health, and substance use services.

Provide support and containment to the team in the event of client death and/or traumatic incident, coordinating or providing debriefing when appropriate.

Qualifications

MSW, MFT, LPCC or PsyD registered with CA BBS (supervision hours available).

License preferred, but must be license eligible.

Minimum of two years’ full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions.

Able to provide direct supervision and management of assigned staff.

Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.

Strong critical thinking, problem solving, and team building skills.

Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers.

Able to learn quickly and work effectively with a wide range of constituencies and minimal supervision.

Self-starter who stays ahead of the curve and thrives in a fast-paced work environment.

Current valid CA Driver’s license with an acceptable driving record.

Able to be on‑call 24/7 with support from direct clinical supervisor and Housing Department Director.

Preferred Qualifications

LCSW or LMFT, or close to licensure.

Two years’ supervisory experience.

Knowledge and experience in chemical dependency and substance abuse treatment.

Strong computer literacy and minimum 30 WPM typing speed.

Work Environment

Field (may need to travel) and indoor office environment.

Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

On occasion walk or drive to different local sites.

Will necessitate working in busy and loud environments.

Will be exposed to elements like cold, heat, dust, noise, and odor.

May need to bend, stoop, twist, and sit throughout the day.

Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non‑discrimination in employment. We select the most qualified individual for the job based on job‑related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by applicable laws.

Benefits & Perks

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

TELUS Health

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Voluntary Pet Insurance

Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Seniority level Mid-Senior level

Employment type Full-time

Job function Project Management and Information Technology

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