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TalentBridge

Marketing Analytics Project Manager (Non IT)

TalentBridge, Charlotte, North Carolina, United States, 28245

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Marketing Analytics Product Specialist (Retail) Location:

Charlotte, NC (Hybrid – Onsite Tuesday–Thursday)

Duration:

12-Month Contract

Pay Rate:

$30–$36 per hour

Schedule:

Full-time, standard business hours

Role Overview We are seeking a

Marketing Analytics Product Specialist

to support a high-impact corporate retail initiative focused on evolving a customer loyalty value proposition. This role blends

product ownership, marketing analytics, and business project leadership , serving as a central connector between Product, Marketing, Analytics, Technology, and Operations.

The ideal candidate brings strong

retail business experience , excels at managing complex, cross-functional initiatives, and is comfortable driving execution while translating insights and requirements into customer-facing outcomes.

Key Responsibilities Product & Initiative Ownership

Lead day-to-day execution for a loyalty value proposition refresh, owning the integrated project plan, milestones, timelines, and dependencies

Take accountability for end-to-end delivery, ensuring key initiatives progress on time and align with business objectives

Act as a business owner for marketing and loyalty-related workstreams, ensuring alignment across teams

Marketing Analytics & Cross-Functional Delivery

Partner with Marketing and Analytics teams to support insight-driven decisions related to customer value, engagement, and loyalty performance

Coordinate workstreams across Product, Marketing, Analytics, Technology, Finance, Operations, and Legal/Compliance

Track deliverables across teams and proactively address risks, gaps, or dependencies

Project Governance & Communication

Lead recurring project meetings, standups, and governance forums

Document and distribute meeting notes, action items, and follow-ups

Develop clear, concise project updates for senior stakeholders and executive leadership

Maintain visibility into risks, issues, and decisions to support timely escalation and resolution

External Partner & Vendor Coordination

Manage coordination with external agencies and partners to ensure timelines and deliverables are met

Serve as the primary point of contact for partner-related project updates

Requirements, Testing & CX Support

Assist in the creation, review, and validation of business requirements documentation

Participate in User Acceptance Testing (UAT) for customer-facing UX/CX components, ensuring marketing and customer experience objectives are met

Required Qualifications

5+ years of retail industry experience , with exposure to

marketing, loyalty, analytics, or product-led initiatives

5+ years of experience

leading cross-functional business initiatives or projects (business-side focus preferred over IT)

Strong organizational skills with hands-on experience using PMO or project tracking tools

Advanced proficiency in

Microsoft Excel and PowerPoint

Excellent written and verbal communication skills, including experience presenting to leadership

Strong analytical thinking, problem-solving, and decision-making skills

Proven ability to collaborate effectively across diverse functional teams

Nice to Have

Experience supporting

customer loyalty programs, marketing analytics, or value proposition development

Exposure to customer-facing digital experiences (UX/CX) in a corporate retail environment

Experience working in a hybrid, executive-facing corporate setting

Why This Role

High-visibility corporate retail initiative

Strong blend of

marketing analytics, product ownership, and business execution

Opportunity to influence customer loyalty strategy and experience

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