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Facility Services Coordinator
role at BGIS. Location: Indianapolis, IN (Onsite). Position: Part‑time. Job Description
BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. BGIS’s solutions, supported by efficient systems, processes, and people, enable the creation and optimization of places that work for its clients. Responsibilities
Facility Technical Knowledge
Meet and greet clients and visitors Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model, including lodging work requests using the internal system Assist the internal site management team, acting as the conduit for client requests as well as other requests as required Assist with visitor/contractor escorts and instructing and supervising as required Manage the collection and distribution of internal and external mail & courier deliveries Manage the delivery of consumables throughout the refresh areas Support in the provision of building access cards to staff and contractors Support meeting room requirements (e.g., room reconfigurations & catering provisions) Perform administration duties as required Invoicing, receipting and reconciliation Data entry & records management Work Order management Maintain distribution lists Other Duties
Backup for receptionist during lunch and PTO Submit and monitor work orders with landlord Process FedEx packages Submit and monitor work orders for Lab building Perform 1‑tier support for printer and plotter issues Perform scheduled PM checks of First Aid Kits, AEDs and Fire Extinguishers Experience / Qualifications
HSE policies and procedures are met and maintained by all stakeholders Strong demonstrated experience working in a Customer Service Center environment Demonstrated understanding of customer service principles Experience working with internal and external stakeholders at varying levels of an organization Strong professional telephone manner—listening, questioning, empathy, clear client outcome and professionalism Attention to detail and grammar Proficiency in relevant computer software (Word, Excel, Outlook or related program) and Internet access; good keyboard skills, speed and accuracy Ability to respond quickly to change and adopt a flexible/in‑novative approach to problems and opportunities Key Details
Seniority level: Entry level Employment type: Part‑time Job function: Management and Manufacturing Industries: Facilities Services Referrals increase your chances of interviewing at BGIS by 2x. Visit us online at https://www.bgis.com/us/careers/ for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal‑opportunity employer. We believe every employee has the right to work in surroundings free from unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that outstanding people are the source of our strength. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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Facility Services Coordinator
role at BGIS. Location: Indianapolis, IN (Onsite). Position: Part‑time. Job Description
BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. BGIS’s solutions, supported by efficient systems, processes, and people, enable the creation and optimization of places that work for its clients. Responsibilities
Facility Technical Knowledge
Meet and greet clients and visitors Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model, including lodging work requests using the internal system Assist the internal site management team, acting as the conduit for client requests as well as other requests as required Assist with visitor/contractor escorts and instructing and supervising as required Manage the collection and distribution of internal and external mail & courier deliveries Manage the delivery of consumables throughout the refresh areas Support in the provision of building access cards to staff and contractors Support meeting room requirements (e.g., room reconfigurations & catering provisions) Perform administration duties as required Invoicing, receipting and reconciliation Data entry & records management Work Order management Maintain distribution lists Other Duties
Backup for receptionist during lunch and PTO Submit and monitor work orders with landlord Process FedEx packages Submit and monitor work orders for Lab building Perform 1‑tier support for printer and plotter issues Perform scheduled PM checks of First Aid Kits, AEDs and Fire Extinguishers Experience / Qualifications
HSE policies and procedures are met and maintained by all stakeholders Strong demonstrated experience working in a Customer Service Center environment Demonstrated understanding of customer service principles Experience working with internal and external stakeholders at varying levels of an organization Strong professional telephone manner—listening, questioning, empathy, clear client outcome and professionalism Attention to detail and grammar Proficiency in relevant computer software (Word, Excel, Outlook or related program) and Internet access; good keyboard skills, speed and accuracy Ability to respond quickly to change and adopt a flexible/in‑novative approach to problems and opportunities Key Details
Seniority level: Entry level Employment type: Part‑time Job function: Management and Manufacturing Industries: Facilities Services Referrals increase your chances of interviewing at BGIS by 2x. Visit us online at https://www.bgis.com/us/careers/ for more information. Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement. The Company is an equal‑opportunity employer. We believe every employee has the right to work in surroundings free from unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. BGIS is committed to strengthening diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that outstanding people are the source of our strength. Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.
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