Kroger Mountain View Foods
STR MGMT/e-COMMERCE SUPERVISOR
Kroger Mountain View Foods, Colorado Springs, Colorado, United States, 80509
Job Title:
STR MGMT/e-COMMERCE SUPERVISOR
Location:
Kroger Mountain View Foods
Job Description:
Manage day‑to‑day operations of the store’s e‑Commerce department to meet sales objectives, goals, and budgets. Oversee staffing, training, and development of associates to achieve performance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Ensure that the store e‑Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness.
Interview, select, and hire candidates to staff the online shopping department.
Meet the demands of product flow and create schedules according to guidelines.
Develop associates to meet productivity standards and certify associates once they meet or exceed goals.
Confirm that associates are following local, state, and federal laws as well as all food safety procedures and company guidelines.
Train associates on all functions and duties of the order selector and customer attendant roles.
Lead the team in the planning, implementation, and execution of e‑Commerce initiatives.
Achieve/exceed weekly, period, and annual sales, wage budgets, and other targeted goals, including customer satisfaction leading to repeat sales.
Assist in the analysis and response to the competitive landscape.
Ensure orders are filled with requested products or comparable substitutes in a timely and effective manner.
Execute best practices to determine appropriate substitutions when out of stock.
Follow processes for streamlining collection of orders, products, checkouts, and delivery.
Report inventory issues such as out‑of‑stock items to department heads in a timely manner.
Troubleshoot equipment and devices for the e‑Commerce department.
Provide feedback to store management, district manager, field specialist, coordinators, and division e‑Commerce manager on the effectiveness of operational plans/programs.
Report all issues with item shelf allocation to the division KOMPASS team.
Monitor and control expenses for the department.
Ensure preventative maintenance is performed on all equipment in the department.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Demonstrate ability to work cooperatively in a high‑paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform essential job functions with or without reasonable accommodation.
Qualifications Minimum:
High School Diploma or GED.
Any proven supervisory experience.
Any prior experience in the selection and hiring process.
Strong organizational skills.
Must be able to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
Must be able to stand for extended periods of time and/or walk constantly.
Ability to stoop, kneel, or crouch several times per hour.
Proficient in Microsoft Office.
Excellent oral/ written communication skills.
Strong leadership skills.
Desired:
Bachelor’s Degree.
Experience with and knowledge of Point of Sale (POS).
Benefits
Wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
Vast potential for growth through abundant industry‑leading training programs and diverse career pathways.
About the Company Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today we proudly serve customers across 115 stores in Colorado and Wyoming. As part of the Kroger family of companies, we focus on diversity, innovation, and creating amazing experiences for our customers, communities, and each other.
What You’ll Receive From Us We help feed your future by providing the value and care you need to grow. Whether you’re seeking a part‑time position or a career path, we offer comprehensive benefits, growth opportunities, and an inclusive work environment.
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STR MGMT/e-COMMERCE SUPERVISOR
Location:
Kroger Mountain View Foods
Job Description:
Manage day‑to‑day operations of the store’s e‑Commerce department to meet sales objectives, goals, and budgets. Oversee staffing, training, and development of associates to achieve performance standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Ensure that the store e‑Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness.
Interview, select, and hire candidates to staff the online shopping department.
Meet the demands of product flow and create schedules according to guidelines.
Develop associates to meet productivity standards and certify associates once they meet or exceed goals.
Confirm that associates are following local, state, and federal laws as well as all food safety procedures and company guidelines.
Train associates on all functions and duties of the order selector and customer attendant roles.
Lead the team in the planning, implementation, and execution of e‑Commerce initiatives.
Achieve/exceed weekly, period, and annual sales, wage budgets, and other targeted goals, including customer satisfaction leading to repeat sales.
Assist in the analysis and response to the competitive landscape.
Ensure orders are filled with requested products or comparable substitutes in a timely and effective manner.
Execute best practices to determine appropriate substitutions when out of stock.
Follow processes for streamlining collection of orders, products, checkouts, and delivery.
Report inventory issues such as out‑of‑stock items to department heads in a timely manner.
Troubleshoot equipment and devices for the e‑Commerce department.
Provide feedback to store management, district manager, field specialist, coordinators, and division e‑Commerce manager on the effectiveness of operational plans/programs.
Report all issues with item shelf allocation to the division KOMPASS team.
Monitor and control expenses for the department.
Ensure preventative maintenance is performed on all equipment in the department.
Supervise and coach direct reports, complete performance reviews, and provide feedback.
Demonstrate ability to work cooperatively in a high‑paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational and cooperative manner.
Act with honesty and integrity regarding customer and business information.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform essential job functions with or without reasonable accommodation.
Qualifications Minimum:
High School Diploma or GED.
Any proven supervisory experience.
Any prior experience in the selection and hiring process.
Strong organizational skills.
Must be able to lift up to 25 pounds frequently and up to 50 pounds several times throughout the day.
Must be able to stand for extended periods of time and/or walk constantly.
Ability to stoop, kneel, or crouch several times per hour.
Proficient in Microsoft Office.
Excellent oral/ written communication skills.
Strong leadership skills.
Desired:
Bachelor’s Degree.
Experience with and knowledge of Point of Sale (POS).
Benefits
Wide range of healthcare coverage, including medical, dental, vision, and prescription coverage.
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
Emotional and financial support with free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
Valuable associate discounts on purchases, including food, travel, technology and more.
Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
Vast potential for growth through abundant industry‑leading training programs and diverse career pathways.
About the Company Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today we proudly serve customers across 115 stores in Colorado and Wyoming. As part of the Kroger family of companies, we focus on diversity, innovation, and creating amazing experiences for our customers, communities, and each other.
What You’ll Receive From Us We help feed your future by providing the value and care you need to grow. Whether you’re seeking a part‑time position or a career path, we offer comprehensive benefits, growth opportunities, and an inclusive work environment.
#J-18808-Ljbffr