Traveling Customer Support Representative

The Traveling Customer Support Representative’s primary objective is to travel to auction sites and manage the online bidding process of EquipmentFacts, connecting the auctioneer at the physical auction sale to people bidding online. This position requires high amounts of travel. The representative will earn commission and will capture and enter inventory, bids, and selling information prior to, during, and after the auction. The Representative may also be required to perform various duties including speaking with bidders about inquiries and concerns they may have regarding the auction process. The Representative may also be required to train and understand our products in order to provide appropriate service to customers. This role involves a lot of customer service and contact with our management and sales staff to lead the live auction process. High attention to detail and strong listening skills are required for this role. Assume other duties as assigned.

Requirements

In Office Position, 4.5 day regular work week.

Ability to commute daily to local office is required.

Excellent oral and written communication skills.

Able to work independently and communicate within a team environment.

Results oriented.

Flexible and open to change.

Stable and progressive work history.

Professional appearance and demeanor.

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