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TKO

Coordinator, Sports Experiences

TKO, Dallas, Texas, United States, 75215

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Coordinator, Sports Experiences

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TKO Who We Are On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

The Role A Coordinator is responsible for operational sales efforts related to the Company’s various events and services. Primary responsibilities include managing the event live process, handling multiple tasks and projects, anticipating event needs, discerning work priorities, and meeting deadlines with minimal supervision.

Essential Functions & Responsibilities

Guest service support and issue resolution via phone and email.

Foster relationships with guests, hotels, transportation, other vendors, and services.

Create event and hotel (CCG/Prepaid) builds in proprietary programs/systems.

Support Sports Experiences team with preparation of event materials throughout the planning and execution of events.

Support event logistics such as guest check‑in, ID, badges, and other items for distribution.

Assist in fulfillment process to include ordering components, coordinating delivery of packages.

Assist in creating and distributing event‑related communications to applicable recipients (e.g. guest and hotel communications during changes).

Work in conjunction with and communicate closely with other departments as it relates to major events.

Compile and maintain event summary information such as tracking historic sales and hotel reporting.

Support Accounting with billing, reconciliation, and collection process for event services.

Assist in process development by analyzing current processes, then identifying and communicating opportunities to streamline procedures that directly impact productivity.

Cultivate a working knowledge of all events/services to provide customer support; assist Customer Service with incoming sales calls.

Travel Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. This position may require up to 25% travel.

This job description is not designed to cover or contain a comprehensive listing of the employee’s activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

Qualifications Required Education And/or Experience, Knowledge, Skills, And Abilities

Bachelor’s Degree in Hospitality, Sports Management, Marketing, Business or a related field, or equivalent experience.

Minimum of 2+ years in the sports, travel and/or hospitality industry.

Proficiency in Microsoft Office applications; in particular Excel and Outlook.

Produce accurate work, even when under pressure, checks the accuracy of information before using or passing on to others.

Preferred Education And/or Experience, Knowledge, Skills, And Abilities

Hotel contracting experience is required for consideration.

The ability to enter into negotiations understanding both parties needs and wants and ultimately partnering to obtain win/win results for the client, On Location and vendor.

Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills.

Continually striving for self‑development and discovering better means of accomplishing both personal and professional goals.

Collegiate sports and/or event operations.

Travel & Hospitality.

Core Values

Exceed all service expectations with our customers, our partners, and each other.

Create value by enriching people’s lives.

Do the right thing and bring others along with us – always.

Propel the power of diversity, in thought, team and experience.

Partner to generate win‑win solutions.

Ignite and empower our team's entrepreneurial spirit.

Exude respect and gratitude – treat others as you would want to be treated.

Compensation Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, and 401k plan.

Equal Opportunity Employer Statement On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

Job Details

Seniority level: Entry level

Employment type: Full‑time

Job function: Other

Industries: Entertainment Providers

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