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Bright Path CO.

Customer Service Representative

Bright Path CO., Riverside, California, United States, 92504

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Job Description Customer Service Representative – Be the Voice That Makes a Difference

Full-Time| Competitive| Work-Life Balance Built In

About the Role

We’re hiring Customer Service Representatives who are great listeners, quick thinkers, and love helping people. Whether you're experienced or just starting out, this role offers full training, real support, and a clear path to grow.

What You'll Be Doing:

Answer customer questions via phone, email, zoom calls and/or chat

Provide product or service information with a positive, problem-solving attitude

Document customer interactions and follow up as needed

Collaborate with team members to resolve complex issues

Help improve the overall customer experience by bringing insights and feedback

This position requires some sales during client interaction.

What You Bring to the Table:

Clear communication and a calm, friendly tone

Patience, empathy, and a genuine desire to help people

Ability to work independently and as part of a team

Basic computer skills – CRM or ticketing tools are a plus (we’ll train you)

High school diploma or equivalent (some college = bonus)

If you’ve worked in retail, hospitality, or food service, you already have what it takes to succeed here.

What We Offer:

Competitive Pay

Training – We set you up for success from day one

Remote or In-Office Flexibility – Depending on your location

Career Growth – Move up into leadership, or training roles

Supportive Culture – No micromanagement, just mentorship

Modern Tools – Tech that works with you, not against you

Perks & Benefits:

Medical, Dental & Vision Insurance

Mental Health + Wellness Resources

Retirement Plans

Employee Recognition & Rewards Program

Team Events

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