Governor of Illinois
Office Associate (SS Cook)
Governor of Illinois, Chicago Heights, Illinois, United States, 60411
Job Requisition ID: 52704
Closing Date:
01/26/2026 Agency: Department of Insurance Class Title: OFFICE ASSOCIATE - 30015 Skill Option: None Bilingual Option: Spanish Salary:
$4,004 - $5,245 (Anticipated starting salary non-state $4,004/CBA language applies) Job Type:
Salaried Category: Full Time County:
Cook Number of Vacancies:
1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
*Answer all application questions thoroughly. DO NOT STATE "SEE RESUME".*
Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview The Illinois Department of Insurance is seeking to hire an Office Associate to serve as a receptionist for the Director and the Department. This position receives, screens, and directs visitors and telephone inquiries; maintains the intra-office security program for visitors; performs a variety of complex, specialized clerical office support functions; receives, stamps, and distributes certified, registered, or special delivery mail. The position utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients. We invite all qualified applicants to apply.
Essential Functions
Serves as a receptionist for the Department of Insurance’s Chicago office.
Maintains intra-office security program for all visitors entering the office reception area.
Serves as receptionist for the Director’s office.
Utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients.
Operates office equipment such as personal computer, typewriter, copy machine, fax machine.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires two (2) years of office experience.
Requires ability to speak, read and write Spanish at a colloquial skill level.
Preferred Qualifications
Prefers at least two (2) years of extensive experience with office practices, procedures, and programs including the use of commonly used manual and automated office equipment.
Prefers at least two (2) years of extensive experience with composition, grammar, spelling and punctuation and basic mathematics.
Prefers at least two (2) years of experience with agency programs, rules, and regulations.
Prefers ability to follow oral or written instructions.
Conditions of Employment
Requires the ability to pass a background check.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Work‑Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.
State of Illinois employees enjoy a robust benefit package, including:
Health, Life, Vision, and Dental Insurance
13 Paid Holidays annually, 14 on even numbered years
10-25 days of Paid Vacation time annually - (10 days in year one of employment)
12 Paid Sick Days annually (sick days carry over from year to year)
12Weeks Paid Maternity/Paternity Leave
3 Paid Personal Days annually
Pension Plan
Deferred Compensation Program and other pre‑tax benefit programs (Medical/Daycare)
Flexible work schedules may be available, dependent upon position
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.
Work Hours:
M-F; 8:30 AM-5:00 PM
Requires the ability to report to the work location during work hours
Headquarter Location:
115 S Lasalle St, Chicago, Illinois, 60603 Work County:
Cook Agency Contact Email:
DOI.HR@illinois.gov Posting Group:
Office & Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State employees – a link is available at the top left of Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com– click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
#J-18808-Ljbffr
01/26/2026 Agency: Department of Insurance Class Title: OFFICE ASSOCIATE - 30015 Skill Option: None Bilingual Option: Spanish Salary:
$4,004 - $5,245 (Anticipated starting salary non-state $4,004/CBA language applies) Job Type:
Salaried Category: Full Time County:
Cook Number of Vacancies:
1 Bargaining Unit Code: RC014 Clerical Employees, AFSCME Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
*Answer all application questions thoroughly. DO NOT STATE "SEE RESUME".*
Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview The Illinois Department of Insurance is seeking to hire an Office Associate to serve as a receptionist for the Director and the Department. This position receives, screens, and directs visitors and telephone inquiries; maintains the intra-office security program for visitors; performs a variety of complex, specialized clerical office support functions; receives, stamps, and distributes certified, registered, or special delivery mail. The position utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients. We invite all qualified applicants to apply.
Essential Functions
Serves as a receptionist for the Department of Insurance’s Chicago office.
Maintains intra-office security program for all visitors entering the office reception area.
Serves as receptionist for the Director’s office.
Utilizes Spanish speaking, reading, and writing skills in interacting with and assisting Spanish speaking visitors and clients.
Operates office equipment such as personal computer, typewriter, copy machine, fax machine.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires two (2) years of office experience.
Requires ability to speak, read and write Spanish at a colloquial skill level.
Preferred Qualifications
Prefers at least two (2) years of extensive experience with office practices, procedures, and programs including the use of commonly used manual and automated office equipment.
Prefers at least two (2) years of extensive experience with composition, grammar, spelling and punctuation and basic mathematics.
Prefers at least two (2) years of experience with agency programs, rules, and regulations.
Prefers ability to follow oral or written instructions.
Conditions of Employment
Requires the ability to pass a background check.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
About the Agency The Department of Insurance (DOI) regulates the insurance market in the State of Illinois including, but not limited to, licensing and educating insurance agents, investigating Work‑Compensation fraud, and examining the operations and finances of insurance companies domiciled in the state. We are committed to protecting consumers and regulating the insurance industry with innovation and efficiency. DOI has approximately 220 employees who are split between our Chicago and Springfield offices.
State of Illinois employees enjoy a robust benefit package, including:
Health, Life, Vision, and Dental Insurance
13 Paid Holidays annually, 14 on even numbered years
10-25 days of Paid Vacation time annually - (10 days in year one of employment)
12 Paid Sick Days annually (sick days carry over from year to year)
12Weeks Paid Maternity/Paternity Leave
3 Paid Personal Days annually
Pension Plan
Deferred Compensation Program and other pre‑tax benefit programs (Medical/Daycare)
Flexible work schedules may be available, dependent upon position
Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
Visit https://www2.illinois.gov/cms/benefits/Pages/default.aspx for more information about our benefits.
Work Hours:
M-F; 8:30 AM-5:00 PM
Requires the ability to report to the work location during work hours
Headquarter Location:
115 S Lasalle St, Chicago, Illinois, 60603 Work County:
Cook Agency Contact Email:
DOI.HR@illinois.gov Posting Group:
Office & Administrative Support
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State employees – a link is available at the top left of Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com– click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
donotreply@SIL-P1.ns2cloud.com
systems@SIL-P1.ns2cloud.com
#J-18808-Ljbffr