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Alejandro Pizarro - State Farm Agent

Customer Service Manager - State Farm Agent Team Member

Alejandro Pizarro - State Farm Agent, Round Lake, Illinois, United States, 60073

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Job Description

Job Description

Benefits: Competitive salary Opportunity for advancement Training & development

Bilingual Spanish

Office Manager State Farm Agent Team Member Location: Round Lake, IL Company: Alex Pizarro - State Farm Insurance Agent

Are you an experienced office professional with a strong background in insurance and team leadership? Alex Pizarro State Farm in Round Lake is seeking a highly motivated and detail-oriented

Office Manager

to join our dynamic team. If you have prior State Farm office experience and a passion for helping people, wed love to talk to you!

Responsibilities:

Oversee daily office operations and ensure a smooth, efficient workflow

Lead and support team members, fostering a positive and productive environment

Assist with hiring, training, and performance management

Handle escalated customer service issues with professionalism and care

Manage scheduling, reporting, compliance, and office logistics

Maintain knowledge of State Farm systems, policies, and procedures

Support sales goals through customer service, retention, and cross-selling opportunities

Qualifications:

Previous State Farm agency experience strongly preferred

Proven leadership or office management experience

Excellent communication, organizational, and problem-solving skills

Ability to prioritize and manage multiple tasks

Licensed in Property & Casualty and Life & Health insurance (or willingness to obtain)

Proficiency with State Farm systems (ECenter, SFConnect, etc.) is a plus

Why Join Us?

Supportive, team-oriented environment

Growth opportunities within the agency

Competitive compensation based on experience

Opportunity to make a real impact on customers and the local community

If you're ready to take the next step in your insurance career with a growing State Farm agency, we want to hear from you!

Apply today by filling out application.