Vetcor
Who we are Horton Animal Hospital Discovery is Hiring a Veterinary Receptionist! Position Details
- Role: Client Care Specialist
- Status: Full-time
- Salary: Negotiable and based on experience
- Schedule: Wednesday - Sunday
- Flexibility with scheduling to ensure a healthy work-life balance
- Employee benefits that strengthen both the body and the mind
- Opportunity to use your veterinary skills to better your community
- A clinic culture that celebrates your unique awesomeness!
- Occasional coffee runs, potlucks, and meals on us
- A fridge stocked with drinks and snacks - always
- Mentoring and support as you grow and advance your career - The more you know, the better off we all are!
- Answering a multiline phone system
- Greeting clients and patients when they enter and leave the hospital
- Scheduling and confirming appointments for general services and emergency services
- Cash handling/payment transactions
- Client communication-including placing outbound calls for follow-ups and reaching out to prospective clients
- Hospital & patient hygiene and maintenance
- Medical documentation and billing
- Always treat all animals humanely, properly, and with compassion.
- Work well with all employees and ensure that your actions support the hospital's ethical principles and standards of practice.
- Regular attendance and reliability are essential functions to fulfill the requirements of this position.
- Comfortable working on your feet for the majority of your 8-12-hour shifts
- Physically able to lift to 50 lb. unassisted.
- Strong communication and client service skills are a must. Often, considerable tact and diplomacy are required.
- Ability to work with clients and patients in a professional, friendly, hospitable manner.
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program