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Confidential

Vice President, Operations

Confidential, Austin, Texas, us, 73301

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Vice President, Operations

About the Company

Forward-thinking provider of gaming technology & historical horse racing (HHR) solutions

Industry Gambling & Casinos

Type Privately Held

About the Role

The Company is seeking a Vice President of Operations to join its Executive Leadership Team. The successful candidate will be a strategic partner to the President, owning the end-to-end operational execution to ensure scalable, compliant, and high-performance delivery across gaming, technical, and IT operations. This senior leadership role demands an operations executive with a strong background in regulated, technology-driven environments, capable of balancing strategic vision with hands-on execution. Key responsibilities include setting and executing operational strategy, defining and optimizing processes, establishing KPIs, and ensuring operational excellence. The role also involves overseeing regulatory compliance, licensing, installations, and customer support in gaming operations, leading customer implementations and driving continuous improvement in technical operations, and owning enterprise IT infrastructure and modernization in IT operations.

Applicants for the Vice President of Operations position at the company should have a minimum of 10 years' of senior operations leadership experience in gaming, technology, or other highly regulated industries. A proven track record in managing complex, multi-disciplinary operations, strong people leadership skills, and experience in process improvement frameworks are essential. The role requires a candidate with a Bachelor's degree in a relevant field, and an MBA or advanced technical degree is preferred. The ideal candidate will have experience in scaling operations during rapid growth or post-acquisition and familiarity with gaming platforms, HHR systems, or distributed gaming technology. Core competencies include strategic, data-driven decision-making, operational rigor, and a collaborative, transparent leadership style, with the ability to lead under pressure while maintaining a long-term focus.

Hiring Manager Title President

Travel Percent Less than 10%

Functions

Operations