IHG Hotels & Resorts
Houseperson
at
IHG Hotels & Resorts
– Guam, USA
Job Status and Requirements
Must be able to work on Guam, USA without restrictions:
US Citizens or US Permanent Residents
Residents of Federated States of Micronesia (FSM)
This position is not eligible for:
Relocation Package
US Work Visa Sponsorship
Part-time position with 32–40 hours per week.
$10.00 per hour.
Must be flexible to work all required shifts as business need: AM, PM, or Overnight Shift.
Must be able to work on weekends and holidays.
What’s the job? Assist Room Attendants on assigned floors; collect dirty linens and transport them to the laundry area, deliver fresh linens to Room Attendant carts throughout the day. May assist with stripping linens from rooms and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
Your day‑to‑day – People
Promote and maintain a safe and positive workplace.
Attend meetings and training sessions as required.
Maintain regular and consistent attendance, appearance, and attitude.
Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
Financial
Monitor and control supplies and amenities.
Minimize waste within all areas of housekeeping.
Guest Experience
Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep, mop or wax floor, remove non‑floor closet items and store in appropriate areas.
Respond to guests’ requests such as delivery of housekeeping supplies (e.g., linens, extra beds, etc.) in a timely and efficient manner.
Clean other designated areas such as guest hallways, elevator landings, pantry, and staircases.
Ensure guest services and guest requests are promptly and courteously delivered.
Report guest complaints or unsafe conditions immediately.
Responsible Business
Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment.
Report, turn in, and log lost and found property according to established procedures.
Report unusual behavior/activities on floors.
Perform other duties as assigned.
What We Need From You
Education – High School Diploma or equivalent.
Service years – Some housekeeping experience is preferred.
Language – Ability to speak, understand, read, and write English.
Communication skills are utilized extensively when interacting with guests and employees.
Basic math, reading, and writing skills used when completing paperwork.
Must be able to work nights, weekends, holidays, and during inclement weather.
Carry, lift, push, and/or pull items weighing up to 50 pounds.
Frequent standing, moving about the facility, handling objects and equipment to maintain the facility.
Frequent bending, stooping, kneeling, climbing, and crawling.
May be regularly assigned to perform deep‑cleaning projects.
What We Offer In return we provide a competitive financial and benefits package which may include health (medical, dental & vision) insurance for all full‑time colleagues, a 401(k) plan with company match, paid time off, and employee discount. A chance to become part of the global IHG family – opening a door to endless career opportunities. We’re passionate about growing our talent and we’ll provide the training and development you need to succeed and progress into your next role.
IHG is an equal‑opportunity employer: Minorities / Females / Disabled / Veterans.
Seniority level Entry level
Employment type Part‑time
Job function Other
Industries Hospitality
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at
IHG Hotels & Resorts
– Guam, USA
Job Status and Requirements
Must be able to work on Guam, USA without restrictions:
US Citizens or US Permanent Residents
Residents of Federated States of Micronesia (FSM)
This position is not eligible for:
Relocation Package
US Work Visa Sponsorship
Part-time position with 32–40 hours per week.
$10.00 per hour.
Must be flexible to work all required shifts as business need: AM, PM, or Overnight Shift.
Must be able to work on weekends and holidays.
What’s the job? Assist Room Attendants on assigned floors; collect dirty linens and transport them to the laundry area, deliver fresh linens to Room Attendant carts throughout the day. May assist with stripping linens from rooms and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.
Your day‑to‑day – People
Promote and maintain a safe and positive workplace.
Attend meetings and training sessions as required.
Maintain regular and consistent attendance, appearance, and attitude.
Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
Financial
Monitor and control supplies and amenities.
Minimize waste within all areas of housekeeping.
Guest Experience
Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep, mop or wax floor, remove non‑floor closet items and store in appropriate areas.
Respond to guests’ requests such as delivery of housekeeping supplies (e.g., linens, extra beds, etc.) in a timely and efficient manner.
Clean other designated areas such as guest hallways, elevator landings, pantry, and staircases.
Ensure guest services and guest requests are promptly and courteously delivered.
Report guest complaints or unsafe conditions immediately.
Responsible Business
Safety awareness – follow established safety procedures at all times and wear proper personal protective equipment.
Report, turn in, and log lost and found property according to established procedures.
Report unusual behavior/activities on floors.
Perform other duties as assigned.
What We Need From You
Education – High School Diploma or equivalent.
Service years – Some housekeeping experience is preferred.
Language – Ability to speak, understand, read, and write English.
Communication skills are utilized extensively when interacting with guests and employees.
Basic math, reading, and writing skills used when completing paperwork.
Must be able to work nights, weekends, holidays, and during inclement weather.
Carry, lift, push, and/or pull items weighing up to 50 pounds.
Frequent standing, moving about the facility, handling objects and equipment to maintain the facility.
Frequent bending, stooping, kneeling, climbing, and crawling.
May be regularly assigned to perform deep‑cleaning projects.
What We Offer In return we provide a competitive financial and benefits package which may include health (medical, dental & vision) insurance for all full‑time colleagues, a 401(k) plan with company match, paid time off, and employee discount. A chance to become part of the global IHG family – opening a door to endless career opportunities. We’re passionate about growing our talent and we’ll provide the training and development you need to succeed and progress into your next role.
IHG is an equal‑opportunity employer: Minorities / Females / Disabled / Veterans.
Seniority level Entry level
Employment type Part‑time
Job function Other
Industries Hospitality
#J-18808-Ljbffr