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Mission Pet Health

Veterinary Receptionist

Mission Pet Health, Waunakee, Wisconsin, United States, 53597

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Company Overview

Welcome to Pineview Veterinary Hospital, where providing compassionate, gold-standard care for our small animal patients is our highest mission. We are proud to be an AAHA Accredited practice, reflecting our deep commitment to excellence in every aspect of patient care and hospital management. This focus on quality has earned us the profound trust of our community, demonstrated by our stellar 4.8-star Google rating. If you are seeking a role where high-quality medicine is the standard and you are supported in your professional journey, this is an excellent opportunity for you to do your best work. As a valued teammate at Pineview, you join a supportive network dedicated to your professional journey and long‑term success. We believe in providing the resources you need to grow and feel valued within the veterinary profession. You will benefit from a culture that prioritizes continuous education, with programs in place to help all teammates achieve their career goals, whether that means becoming a credentialed technician, mastering new surgical techniques, or moving into leadership. This foundational support ensures that you can focus on patient care knowing that your professional development is fully supported. You will practice advanced medicine in a setting that values comprehensive diagnostics and specialized care. Pineview offers crucial in‑house specialty services, including access to expertise in Cardiology, Orthopedics, and utilizing a specialized Radiologist. Furthermore, our connection to a broader network means that while you practice locally in Waunakee, you have ready access to internal specialty consultations and educational resources, ensuring you always have the backup and knowledge necessary to treat complex cases. This collaborative approach ensures you are prepared to deliver high‑level medical outcomes for every patient you see. Located in beautiful Waunakee, Wisconsin, you will find a vibrant community offering a peaceful, small‑town atmosphere while maintaining close proximity to Madison, giving you the best of both worlds. Waunakee is known for its friendly, family‑focused environment, making it a wonderful place to live and establish roots. Whether you enjoy outdoor recreation, local dining, or an easy commute, this location offers a high quality of life where you can feel deeply connected to the people and pets you serve every day. Job Description

Your Impact as a Receptionist

Be the Director of First Impressions:

You’ll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination:

You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health:

You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy:

You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team

A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment. A collaborative, team‑first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation

A competitive hourly rate or salary based on your experience and role. Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs. The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award‑winning culture are the WAG values –

Work Together, Amaze, and Grow . Mission Pet Health is veterinarian‑led, people‑focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Reasonable Accommodations:

Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information. EEO Statement:

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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