Driftwood Hospitality Management
Bell / Valet Person
Driftwood Hospitality Management
Location: 445 - Cocoa Beach Hilton, Cocoa Beach, FL 32931
Job Summary Responsible for all guest service functions including maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk with phone calls, and delivering items to guest rooms.
Essential Job Functions
Open & close vehicle doors for guests.
Check guest luggage for both day and overnight visits.
Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
Assist guests with storing and retrieving their luggage from the vehicle.
Maintain and clean the designated lobby station and baggage room.
Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.
Stand by ready to assist guests, greeting and welcoming guests to the hotel.
Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
Answering Phones to assist PBX/Guest Calls
Restocking supplies at the front desk, business center and grab and go – i.e. cookies, paper supplies.
Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
Maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Adhering to hotel taxi stand requirement and agreements.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications No specific qualifications are listed in the original description.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Hotels and Motels
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Location: 445 - Cocoa Beach Hilton, Cocoa Beach, FL 32931
Job Summary Responsible for all guest service functions including maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk with phone calls, and delivering items to guest rooms.
Essential Job Functions
Open & close vehicle doors for guests.
Check guest luggage for both day and overnight visits.
Assist guests with storing and retrieving their luggage, and if requested, from their vehicle.
Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
Assist guests with storing and retrieving their luggage from the vehicle.
Maintain and clean the designated lobby station and baggage room.
Ensure that lobby area and front exterior/interior of the hotel is neat and clean at all time by picking up trash, adjusting furniture to proper positions.
Stand by ready to assist guests, greeting and welcoming guests to the hotel.
Assist in providing travel directions, recommendations for local attractions, restaurants and other services.
Answering Phones to assist PBX/Guest Calls
Restocking supplies at the front desk, business center and grab and go – i.e. cookies, paper supplies.
Prompt reporting of all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to management.
Maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Adhering to hotel taxi stand requirement and agreements.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications No specific qualifications are listed in the original description.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Hotels and Motels
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