Orlando Health
Position Summary
Orlando Health Winnie Palmer Hospital for Women & Babies
Located on the downtown Orlando campus, Orlando Health Winnie Palmer Hospital for Women & Babies opened in 2006, providing programs and services focused on the unique needs of women and newborns. Specialized care covers all facets of women's health, from comprehensive gynecological services and minimally invasive surgeries to obstetrics and high-risk pregnancies and births. The hospital is Magnet recognized for nursing excellence and high‑quality patient care and is certified in perinatal care by The Joint Commission. Welcoming nearly 14,000 babies each year, the hospital’s 350 beds include 142 neonatal intensive care beds, making it one of the largest neonatal intensive care units under one roof in the country. As a sister hospital with Orlando Health Arnold Palmer for Children, the hospital was included in the 2021‑22 “Best Children’s Hospitals” rankings by U.S. News & World Report, recognized for expertise in Neonatology, and, together with Orlando Health ORMC, was included in the IBM Watson Health 100 Top Hospitals® list for 2021.
Winnie Palmer Hospital for Women and Babies is seeking
Patient Food Hospital Attendant . The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.
Shift: Full Time – Varies Rotating weekends
Responsibilities
Displays excellent communication and customer service skills with patients, nursing staff and visitors
Responsible for delivery of the proper tray to the correct patient using proper customer service skills
Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient
Responsible for arranging trays on delivery cart and logging delivery times
Logs tray locations and ensures trays are delivered to patients within a reasonable required time
Responsible for collection of money for guest trays and the logging of money with the diet office
Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
Coordinates tray delivery with the expeditor and with the diet office when necessary
Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness
Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards
Accurately takes and checks patient menus according to physician diet orders
Adheres to patient’s food allergies, intolerances and food preferences in a timely fashion; knowledgeable of nutritional meal patterns and able to modify diets accordingly with the assistance of the Diet Office System
Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person‑to‑person, telephone and written forms
Interacts appropriately with a culturally diverse population
Follows chain of command when communicating departmental and individual concerns or problems
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state standards
Maintains compliance with all Orlando Health policies and procedures
Qualifications
Education/Training: Ability to read and recognize similarities and differences between words and between series of numbers; Ability to write simple correspondence; Ability to respond to common inquiries or complaints from customers
Licensure/Certification: None
Experience: None
Seniority level Entry level
Employment type Contract
Job function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr
Winnie Palmer Hospital for Women and Babies is seeking
Patient Food Hospital Attendant . The Patient Food Hospitality Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.
Shift: Full Time – Varies Rotating weekends
Responsibilities
Displays excellent communication and customer service skills with patients, nursing staff and visitors
Responsible for delivery of the proper tray to the correct patient using proper customer service skills
Functions as an integral part of the Orlando Health team to support the nutritional needs of the patient
Responsible for arranging trays on delivery cart and logging delivery times
Logs tray locations and ensures trays are delivered to patients within a reasonable required time
Responsible for collection of money for guest trays and the logging of money with the diet office
Responsible for collection and removal of soiled trays from floors and for keeping work areas cleaned
Coordinates tray delivery with the expeditor and with the diet office when necessary
Assists with expediting trays from list and call preparation areas, checking trays for accuracy and completeness
Monitors patient diet prescription, diet order changes, nourishment orders, late tray requests and quality standards
Accurately takes and checks patient menus according to physician diet orders
Adheres to patient’s food allergies, intolerances and food preferences in a timely fashion; knowledgeable of nutritional meal patterns and able to modify diets accordingly with the assistance of the Diet Office System
Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and compassionate manner at all times, including person‑to‑person, telephone and written forms
Interacts appropriately with a culturally diverse population
Follows chain of command when communicating departmental and individual concerns or problems
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state standards
Maintains compliance with all Orlando Health policies and procedures
Qualifications
Education/Training: Ability to read and recognize similarities and differences between words and between series of numbers; Ability to write simple correspondence; Ability to respond to common inquiries or complaints from customers
Licensure/Certification: None
Experience: None
Seniority level Entry level
Employment type Contract
Job function Management and Manufacturing
Industries Hospitals and Health Care
#J-18808-Ljbffr