W.R. Berkley
Job description
Property General Adjuster Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world‑class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We'll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
Our culture is one of innovation, creativity, and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
This role will require a colleague to travel to cover the NYC boros, Northern NJ and/or Westchester county, NY.
The company is an equal opportunity employer.
Responsibilities As a Property General Adjuster, you will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. We'll trust you to handle all manner and size of personal lines property claims - most often for high net worth customers.
What you can expect:
Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
Internal mobility opportunities
Visibility to senior leaders and partnership with cross‑functional teams
Opportunity to impact change
Benefits competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401(k), paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
Appropriately manage assigned first‑party claims through coverage analysis, on‑site investigation, reserving and resolution
Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
Write fair and equitable estimates in a software program
Negotiate and convey claim settlements within authority limits
Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
Write denial letters, Reservation of Rights and other correspondence.
Maintain an effective diary system and document claim file activities in accordance with established procedures
Pro‑actively manage file inventory to ensure timely resolution of cases
Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
Qualifications What you need to have:
5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems
Broad knowledge of construction, estimating and estimating systems, Symbility preferred
Pro‑active, you will manage preferred vendors in order to drive continuous quality improvement
Collaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re‑inspections and quality reviews
Incredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro‑active advocate for Berkley One customers and are passionate about their brand experience
Valid drivers license
What makes you stand out:
Experience working with High Net Worth customers
Symbility systems experience
Excellent oral and written communication skills
Calm under pressure; you have excellent organizational and negotiation skills, integrity, and great follow‑through on tasks
You have a strong sense of accountability, fun and adventure
Natural curiosity; you love learning how things work and you are always looking for innovative improvements
Additional Company Details We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: Base Salary Range: $130,000 - $145,000 Eligible to participate in annual discretionary bonus Benefits include: Company Fleet Vehicle, Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit‑sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details Sponsorship not Offered for this Role
#J-18808-Ljbffr
Property General Adjuster Berkley One exists to insure and protect the lifestyles of a modern generation of affluence. We seek clients that are sophisticated individuals and families who require world‑class risk and claims management customized to their needs, a team of select expert independent agents and innovative digital tools to keep it simple and easy. We'll blend our partners, products and capabilities with all that is Berkley, generating a modern solution for the customers we serve.
Our culture is one of innovation, creativity, and teamwork. Our team is highly motivated, passionate about our business, and deeply experienced in developing and delivering product and service solutions in the personal insurance marketplace.
This role will require a colleague to travel to cover the NYC boros, Northern NJ and/or Westchester county, NY.
The company is an equal opportunity employer.
Responsibilities As a Property General Adjuster, you will be responsible for quality handling and resolution of property claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. We'll trust you to handle all manner and size of personal lines property claims - most often for high net worth customers.
What you can expect:
Culture of innovation, teamwork, supportive colleagues and leaders willing to invest in talent
Internal mobility opportunities
Visibility to senior leaders and partnership with cross‑functional teams
Opportunity to impact change
Benefits competitive compensation, paid time off, comprehensive wellness benefits and programs, employer funded health savings account, profit sharing, 401(k), paid parental leave, employee stock purchase plan, tuition assistance and professional continuing education
We'll count on you to:
Appropriately manage assigned first‑party claims through coverage analysis, on‑site investigation, reserving and resolution
Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
Write fair and equitable estimates in a software program
Negotiate and convey claim settlements within authority limits
Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
Write denial letters, Reservation of Rights and other correspondence.
Maintain an effective diary system and document claim file activities in accordance with established procedures
Pro‑actively manage file inventory to ensure timely resolution of cases
Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
Qualifications What you need to have:
5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems
Broad knowledge of construction, estimating and estimating systems, Symbility preferred
Pro‑active, you will manage preferred vendors in order to drive continuous quality improvement
Collaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re‑inspections and quality reviews
Incredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro‑active advocate for Berkley One customers and are passionate about their brand experience
Valid drivers license
What makes you stand out:
Experience working with High Net Worth customers
Symbility systems experience
Excellent oral and written communication skills
Calm under pressure; you have excellent organizational and negotiation skills, integrity, and great follow‑through on tasks
You have a strong sense of accountability, fun and adventure
Natural curiosity; you love learning how things work and you are always looking for innovative improvements
Additional Company Details We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees including: Base Salary Range: $130,000 - $145,000 Eligible to participate in annual discretionary bonus Benefits include: Company Fleet Vehicle, Health, dental, vision, dental, life, disability, wellness, paid time off, 401(k) and profit‑sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Sponsorship Details Sponsorship not Offered for this Role
#J-18808-Ljbffr