Saks Global
Job Description
The Alteration Staff Associate will be part of the tailoring team, providing customer service and tailoring expertise as required.
Responsibilities
Model all Saks Fifth Avenue Customer Service Principles.
Achieve and exceed individual performance and productivity goals.
Maintain a consistent high level of customer service and develop excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures, including alteration workroom policies and tailor procedures.
Use expertise to make alterations decisions during customer fittings.
Provide an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Perform ad hoc responsibilities as needed.
Qualifications
Minimum 3 years fitting and tailoring experience in high-end merchandise.
Ability to fit and perform alterations on a wide range of garments.
Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc. (desired and a benefit).
Ability to use standard sewing, pressing & spotting equipment.
Experience with specialty machines: double‑blind, buttonhole, cover‑stitch, leather.
Knowledge of alterations industry, including fabrication and styling of luxury merchandise.
High school graduate or equivalent preferred.
Benefits
Benefits package for all eligible full‑time Associates (including medical, vision and dental).
Associate discount.
Opportunities for career advancement from retail to supply chain, to digital or corporate.
Culture promoting healthy, fulfilling work/life balance.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary range:
$16.90‑$16.90 (Palm Desert, CA) – $16.50‑$17.00 (Palm Springs, CA) – $20.00‑$25.00 (Palm Desert, CA), depending on location and experience.
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Responsibilities
Model all Saks Fifth Avenue Customer Service Principles.
Achieve and exceed individual performance and productivity goals.
Maintain a consistent high level of customer service and develop excellent customer relationships.
Follow all Saks Fifth Avenue policies and procedures, including alteration workroom policies and tailor procedures.
Use expertise to make alterations decisions during customer fittings.
Provide an exceptional customer experience.
Maintain a clean and safe work environment.
Support company/store and department initiatives.
Perform ad hoc responsibilities as needed.
Qualifications
Minimum 3 years fitting and tailoring experience in high-end merchandise.
Ability to fit and perform alterations on a wide range of garments.
Strong technical background in specialty skills such as leather, knits, double face, beading, fine tailoring, buttonholes, etc. (desired and a benefit).
Ability to use standard sewing, pressing & spotting equipment.
Experience with specialty machines: double‑blind, buttonhole, cover‑stitch, leather.
Knowledge of alterations industry, including fabrication and styling of luxury merchandise.
High school graduate or equivalent preferred.
Benefits
Benefits package for all eligible full‑time Associates (including medical, vision and dental).
Associate discount.
Opportunities for career advancement from retail to supply chain, to digital or corporate.
Culture promoting healthy, fulfilling work/life balance.
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary range:
$16.90‑$16.90 (Palm Desert, CA) – $16.50‑$17.00 (Palm Springs, CA) – $20.00‑$25.00 (Palm Desert, CA), depending on location and experience.
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