Method Products
Front Desk Concierge - Part Time Method Products • Detroit, MI, United States
ROOST Detroit is searching for a passionate candidate to join our front desk/concierge team so we can provide top‑notch hospitality to our guests. This blended position involves responsibilities as both concierge and hotel receptionist, offering the opportunity to live comfortably in a thoughtfully designed space, engage through meaningful human interaction, and discover numerous experiences during guests’ stays.
Job Duties
Manage online, phone, and in‑person room reservations
Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
Take payment from customers
Respond to guests’ issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Assist customers with the planning of special events
Arrange specialized services for VIP customers
Create detailed itineraries for guests including transportation, restaurant reserves, tour reservations, etc.
Must be able to stand for extended periods and be physically capable of assisting guests with luggage when necessary.
Requirements
Be detail‑oriented, able to work individually and handle multiple tasks simultaneously.
Must be computer savvy and a quick learner.
Strong interpersonal skills and the ability to work well with co‑workers and the public in a thoughtful, sincere manner.
Must be willing to work a flexible schedule, including weekends and holidays if necessary.
Benefits
Full health, vision, life and dental coverage
401K
Paid vacation, holiday, personal, and sick days
Method Co., along with its affiliates, is an equal‑opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not intended to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
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ROOST Detroit is searching for a passionate candidate to join our front desk/concierge team so we can provide top‑notch hospitality to our guests. This blended position involves responsibilities as both concierge and hotel receptionist, offering the opportunity to live comfortably in a thoughtfully designed space, engage through meaningful human interaction, and discover numerous experiences during guests’ stays.
Job Duties
Manage online, phone, and in‑person room reservations
Welcome guests, check them in, distribute room keys and explain the hotel’s amenities
Take payment from customers
Respond to guests’ issues and complaints in a friendly, timely manner
Explain local amenities and attractions to guests
Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
Assist customers with the planning of special events
Arrange specialized services for VIP customers
Create detailed itineraries for guests including transportation, restaurant reserves, tour reservations, etc.
Must be able to stand for extended periods and be physically capable of assisting guests with luggage when necessary.
Requirements
Be detail‑oriented, able to work individually and handle multiple tasks simultaneously.
Must be computer savvy and a quick learner.
Strong interpersonal skills and the ability to work well with co‑workers and the public in a thoughtful, sincere manner.
Must be willing to work a flexible schedule, including weekends and holidays if necessary.
Benefits
Full health, vision, life and dental coverage
401K
Paid vacation, holiday, personal, and sick days
Method Co., along with its affiliates, is an equal‑opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not intended to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
#J-18808-Ljbffr