Vintage Wine Distributor Inc
Accounts Receivable and Customer Support
Vintage Wine Distributor Inc, Solon, Ohio, United States, 44139
Accounts Receivable and Customer Support
About us : The Company is an importer and wholesale distributor of wines and beers. We service restaurants, beverage stores, grocery stores and many others throughout Ohio from three locations: Solon, Columbus, West Chester. Our Warehouse staff has established an industry leading level of accuracy.
Type of Work : Full time
Categor y: Office
Location : Solon, OH
Title : Accounts Receivable and Customer Support
Reports to : Office Manager
Shift : Monday through Friday, approximately 9AM to 5PM
Job Summary The Accounts Receivable & Customer Support Specialist plays a key role in ensuring accurate financial transactions and providing outstanding customer service. This position combines administrative and accounting responsibilities with direct customer interaction, supporting both internal teams and external customers.
Answer incoming phone calls promptly and assist the caller.
Take sales orders over the phone, through email, and in person.
Greet visitors and direct as needed.
Perform data entry within our ERP system as well as Word and Excel.
Help Sales Staff and Customers with processing orders, forms, inquiries, and problem solving.
Daily delivery route documentation, reconciliation, and archiving.
Collect payment from drivers, sales reps, and co-workers.
Credit processing and reporting.
Invoice reconciliation – EFT, check processing, and bank deposits.
Requirements
Friendly and professional approach toward all.
Attention to detail and ability to perform repetitive tasks
Accurate and proficient computer skills. Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
Aptitude to learn new skills and acquire wine knowledge.
Prompt, courteous, and efficient behavior with a strong work ethic.
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Wholesale
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Type of Work : Full time
Categor y: Office
Location : Solon, OH
Title : Accounts Receivable and Customer Support
Reports to : Office Manager
Shift : Monday through Friday, approximately 9AM to 5PM
Job Summary The Accounts Receivable & Customer Support Specialist plays a key role in ensuring accurate financial transactions and providing outstanding customer service. This position combines administrative and accounting responsibilities with direct customer interaction, supporting both internal teams and external customers.
Answer incoming phone calls promptly and assist the caller.
Take sales orders over the phone, through email, and in person.
Greet visitors and direct as needed.
Perform data entry within our ERP system as well as Word and Excel.
Help Sales Staff and Customers with processing orders, forms, inquiries, and problem solving.
Daily delivery route documentation, reconciliation, and archiving.
Collect payment from drivers, sales reps, and co-workers.
Credit processing and reporting.
Invoice reconciliation – EFT, check processing, and bank deposits.
Requirements
Friendly and professional approach toward all.
Attention to detail and ability to perform repetitive tasks
Accurate and proficient computer skills. Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
Aptitude to learn new skills and acquire wine knowledge.
Prompt, courteous, and efficient behavior with a strong work ethic.
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Wholesale
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