City of Aurora
City Of Aurora Workers' Compensation Claims Adjuster
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well-funded general employees retirement plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Overview Of Position / Department Adjusts lost time and medical-only workers' compensation claims for all City employees as a member of the Risk Management Division of the Finance Department.
Primary Duties & Responsibilities
Adjusts lost time and medical-only workers' compensation claims
Performs investigations of claim incidents to verify compensability of claims and to determine the nature and extent of the claim, as well as methods to prevent future accidents and injuries
Communicates with injured City employees, supervisors, and managers as well as other City personnel, medical personnel, attorneys, and insurance carriers
With management approval, conducts settlement negotiations and, when negotiations are successful, administers and prepares settlement documents.
Coordinates return to work status with employees, supervisors, and medical personnel
Initiates and administers subrogation actions
Coordinates litigation with outside counsel and prepares correspondence to all partiesTimely files all admissions and other filings in accordance with the State of Colorado statutes and administrative rules
Calculates claim reserves and sets reserves with management approval
Maintains database and records related to claims function in the Risk Management Information System (RMIS)
Coordinates with the Safety work unit to prevent future accidents.
Assists in the preparation of training sessions and materials
Performs other duties as assigned.
This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Minimum Qualifications & Working Conditions An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education:
Bachelor's degree in business administration or a related field.
Experience:
At least 5 years of experience in workers' compensation lost time claims adjustment.
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Preferred Qualifications Knowledge:
Knowledge of applicable State of Colorado workers' compensation Statutes and Administrative Rules
Personal computer software application including database, spreadsheet, and word processing applications.
Skills:
Strong interpersonal skills.
Abilities:
Ability to establish and maintain effective working relationships with claimants, employees, and citizens.
Ability to handle sensitive situations with tact and diplomacy and to communicate effectively both verbally and in writing.
Ability to use de-escalation techniques to handle sensitive/emotional situations.
Licenses and Certifications Required:
Colorado driver's license with a good driving record. This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
First Aid and CPR
Working Conditions: Essential Personnel: When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
For Veterans Preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety-sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.
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Why Work for Aurora?
Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well-funded general employees retirement plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Overview Of Position / Department Adjusts lost time and medical-only workers' compensation claims for all City employees as a member of the Risk Management Division of the Finance Department.
Primary Duties & Responsibilities
Adjusts lost time and medical-only workers' compensation claims
Performs investigations of claim incidents to verify compensability of claims and to determine the nature and extent of the claim, as well as methods to prevent future accidents and injuries
Communicates with injured City employees, supervisors, and managers as well as other City personnel, medical personnel, attorneys, and insurance carriers
With management approval, conducts settlement negotiations and, when negotiations are successful, administers and prepares settlement documents.
Coordinates return to work status with employees, supervisors, and medical personnel
Initiates and administers subrogation actions
Coordinates litigation with outside counsel and prepares correspondence to all partiesTimely files all admissions and other filings in accordance with the State of Colorado statutes and administrative rules
Calculates claim reserves and sets reserves with management approval
Maintains database and records related to claims function in the Risk Management Information System (RMIS)
Coordinates with the Safety work unit to prevent future accidents.
Assists in the preparation of training sessions and materials
Performs other duties as assigned.
This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Minimum Qualifications & Working Conditions An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education:
Bachelor's degree in business administration or a related field.
Experience:
At least 5 years of experience in workers' compensation lost time claims adjustment.
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Preferred Qualifications Knowledge:
Knowledge of applicable State of Colorado workers' compensation Statutes and Administrative Rules
Personal computer software application including database, spreadsheet, and word processing applications.
Skills:
Strong interpersonal skills.
Abilities:
Ability to establish and maintain effective working relationships with claimants, employees, and citizens.
Ability to handle sensitive situations with tact and diplomacy and to communicate effectively both verbally and in writing.
Ability to use de-escalation techniques to handle sensitive/emotional situations.
Licenses and Certifications Required:
Colorado driver's license with a good driving record. This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
First Aid and CPR
Working Conditions: Essential Personnel: When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
For Veterans Preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check. Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety-sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies.
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