Strategic Contact Center Forecast Specialist

A women-led energy transformation firm is seeking a Workforce Management Forecast Specialist to develop accurate short-term and long-term forecasts supporting staffing and operational planning across customer service channels. This role involves analyzing historical data, adjusting forecasting models, and presenting insights to leadership. Candidates should have a strong background in call center forecasting and excellent analytical skills to drive business decisions effectively. #J-18808-Ljbffr