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New York State Department of Labor

Office Assistant 1 Keyboarding – Albany (NY HELPS)

New York State Department of Labor, Albany, New York, United States

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Duties Description As an Office Assistant 1 Keyboarding, you would format and type correspondence, reports, forms, charts and material accurately and correctly according to need; utilizes various kinds of equipment, variety of software. Open mail and answer phone calls.

Preferred Qualification:

Ability to initiate and maintain relationships across a diverse set of stakeholders.

Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non‑competitive appointment, if the applicant meets the below NY HELPS minimum qualifications.

NY HELPS Non‑Competitive Minimum Qualifications There are no minimum education or experience requirements for this title. It is expected that employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status in the future, without having to compete in an examination. Employees will then be afforded all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

If you are interested in the NY‑HELPS program, or this position, you may reply to this vacancy posting, or you may visit the New York State Department of Civil Service website at https://www.cs.ny.gov/help/ (copy and paste in browser) to register today, in three easy steps.

If Civil Service Eligible List(s) exist, they will be canvassed. You may also apply if you are eligible for appointment by one of the following qualifications:

A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.

55‑b/c Qualifications This position is designated 55‑b/c and is subject to verification of applicant eligibility. Please provide a copy of your 55‑b/c letter when applying. You must meet the open competitive qualifications from the most recent examination announcement.

Reassignment Qualifications Current Department of Labor employees only, with at least one year of permanent, contingent‑permanent, or 55‑b/c service in an Office Assistant 1 Keyboarding title. If you have less than one year, you must be reachable on the current Office Assistant 1 Keyboarding eligible list for this location, if one exists.

70.1 Transfer Qualifications One year of permanent or contingent‑permanent as a Grade 6 or higher determined to be similar by Civil Service.

Note: It is essential that you describe your qualifying education and/or experience as completely as possible on your application; your application should describe in detail the kind of service and information you provide to the general public. Omissions or vagueness may not be interpreted in your favor. Additionally, in accordance with Civil Service Law, provisional service immediately prior to a permanent appointment to this title is now credited towards the completion of probation upon permanent appointment.

Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT‑IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evenings and/or out‑stationed assignments.

Candidates with no previous state service will begin at the starting rate of the salary range listed above.

If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518‑457‑4272, BSCHR@ogs.ny.gov.

Telecommuting is available and can be discussed during the interview.

Employment at the Department of Labor is contingent upon the maintenance of a valid work authorization and necessary documentation to work legally in the United States.

Please note: Due to operational requirements and funding considerations of various divisions/positions, there could be occasions in the future where unit assignments may change. Should this occur, it will not impact your title, salary or location.

We Offer a Comprehensive Benefits Package, Including

13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year

Paid sick leave (CSEA and PEF employees‑ 13 days; M/C employees‑ 8 days plus free enrollment into the Income Protection Program for short‑term and long‑term disability coverage).

Choice of several affordable and competitive health insurance plans

Dental and vision insurance plans at no additional cost

Membership in the NYS Employee’s Retirement System

NYS Deferred Compensation Investment Plan

Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full‑time employees)

Eligibility to apply for tuition reimbursement for qualifying employees and courses

Paid Parental Leave

Our mission is to provide outstanding services to our customers—the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York’s businesses. We empower and protect New York’s workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us

DOL is committed to fostering employee engagement and work‑life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work‑week, and not to exceed 4 days per two‑week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition

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