Remote Card Services & Credit Support Specialist

A financial services company is seeking a detail-oriented customer experience manager for a remote role. Responsibilities include resolving customer account issues, documenting interactions, and providing exceptional service. The ideal candidate will have at least 3 years of customer service experience, particularly with mortgage or credit card accounts, and must be adept in tools like ZenDesk and Amazon Connect. Flexibility to work US Pacific time is essential. This role offers the chance to be part of an innovative team providing outstanding customer experiences. #J-18808-Ljbffr