Answernet Inc
A prominent customer service provider in El Paso is looking for a Customer-focused L1/L2 Helpdesk Technician to deliver first and second-level technical support. This role involves troubleshooting hardware, software, and network systems, taking ownership of customer-reported issues, and escalating when necessary. Ideal candidates will have strong technical backgrounds and excellent communication skills. The position is remote and requires flexible availability to meet user needs.
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