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National Society of Professional Surveyors

Remote Operations Center (ROC) onsite Control Room Operator

National Society of Professional Surveyors, Austin, Texas, us, 78716

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As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M services to semi‑conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company.

Position Summary: The ROC Operator is responsible for the real‑time monitoring and operation of Hanwha Convergence’s renewable energy assets across the U.S., including solar and battery energy storage systems (BESS). This role ensures asset reliability, manages outages, and supports NERC compliance through SCADA operations and coordination with internal and external stakeholders. **We will not be accepting Agency applications for this position**

Essential Duties and Responsibilities:

Operate and monitor SCADA systems to ensure optimal performance of solar and BESS sites

Manage and coordinate real‑time outages using OMS and Versify

Respond to alarms, diagnose issues, and coordinate corrective actions

Interface with field technicians, engineers, and maintenance teams to ensure efficient issue resolution

Analyze performance data and generate reports to support operational improvements

Maintain accurate documentation of incidents, outages, and maintenance activities

Support load and generation forecasting and emergency response planning

Ensure compliance with safety standards, regulations, and internal policies

Collaborate with cross‑functional teams (Field, asset management, compliance)

Skills and Abilities: SCADA System Operations

Real‑time monitoring and control of solar and BESS assets to ensure optimal performance.

Incident & Outage Management

Rapid response to alarms, coordination of planned/unplanned outages, and minimizing system downtime.

Data Analysis & Reporting

Analyzing performance data to detect issues and support continuous improvement through accurate documentation.

Cross‑Functional Communication

Effective coordination with field technicians, engineers, and internal departments to ensure timely resolution and operational alignment.

NERC Compliance Awareness

Basic understanding of regulatory standards to ensure operational reliability and industry compliance.

Education and Experience:

2–3 years of experience operating and maintaining SCADA systems, preferably in renewable energy

Experience with Outage Management Systems (OMS) and Versify

Basic knowledge of NERC standards and compliance

Strong communication skills (written and verbal)

Proficiency in Microsoft Office, particularly Excel

High attention to detail and analytical mindset

Benefits

Paid Time Off, Sick Leave, and Company Holidays

Medical, Dental, Vision Insurance

FSA/HSA options

Short‑ and Long‑Term Disability

401(k) with company match

Physical Requirements / Work Environment:

Location: Georgetown, TX (On‑site)

Schedule:

12‑hour modified DuPont rotation (5‑week cycle); includes holidays, weekends, and relief shifts

Hanwha Convergence is proud to be an at‑will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations .

Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at‑will employment opportunity.

You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.

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