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PestCo

Customer Service Coordinator

PestCo, Albany, Oregon, United States, 97321

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Customer Service Coordinator

role at

PestCo .

Base pay range $16.00/hr - $18.50/hr

Position Type:

Full-Time

Schedule:

Monday-Friday

Key Responsibilities

Manage incoming calls and customer inquiries.

Manage and maintain a customer “Sales lead” database.

Respond to routine customer questions and concerns promptly as needed.

Identify and assess customer inquiries to achieve customer satisfaction.

Education and training provided on-the-job.

Maintain an efficient calendar of day-to-day activities.

Develop a strong knowledge of the company’s products, processes, and services.

All duties for Customer Service Representative assigned by management.

Qualifications & Requirements

High school diploma or equivalent.

Strong communication skills effectively through verbal, written and in person.

Strong customer service and in-person presentation skills.

Strong attention to detail and accurate record keeping.

Self-motivated and results driven.

Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac.

Pass a background check.

Pest Control experience preferred but not required.

Why Join the PestCo Team?

Overtime, Commissions, and Bonuses (for applicable roles)

Paid Time Off, Paid Sick Time, & Paid Holidays

Medical, Dental, and Vision Insurance

Company Provided Life Insurance

401K – Employer Match

Health Savings Account (HSA) - Automatic Employer Contribution

Flexible Spending Account (FSA), Dependent Care FSA

Voluntary Life Insurance (Employee, Spouse & Child)

Voluntary Short-Term and Long-Term Disability

Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)

Employee Assistance ProgramPestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)

SmartDollar Financial Wellness Program

Educational Resources and Training provided on-the-job.

Medical Benefits are effective on the 1st of the month following the date of hire.

PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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