Wyndham Hotels & Resorts
Assistant Manager, CMP Busch Gardens (TAMPA)
Wyndham Hotels & Resorts, Orlando, Florida, us, 32885
Assistant Manager, CMP Busch Gardens (TAMPA) Wyndham Hotels & Resorts•Orlando, Florida, USA
We Put the World on Vacation Travel Leisure Co. is the world's leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary Assists the CMP Marketing Manager in overseeing the daily operations and productivity of the CMP Marketing Team. Assists with interviewing, hiring, supervision, training, and development of associates as well as behavior and performance management. Demonstrates knowledge of the vacation ownership industry and supports sales and marketing initiatives aligned with company objectives.
Essential Job Responsibilities
Direct supervision of CMP Marketing staff: interview, hire, and train associates; plan, assign, and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
Maintain total site marketing penetration standards set by management. Run daily reports. Prepare daily and weekly status reports to include but not limited to show factors and penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
Coordinate with Front Line sales management regarding tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour status, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
Other duties as assigned (5% time)
Travel Requirements Minimal
Minimum Requirements and Qualifications Education:
High School Diploma, GED, or equivalent
Training requirements:
None
Knowledge and skills:
Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
Ability to effectively coach, counsel, and motivate direct reports
Provide exceptional customer service (must communicate in a positive and effective manner when dealing with upset owners)
Ability to efficiently multi‑task
Ability to negotiate effectively
Working knowledge of marketing databases
Ability to recruit, train, and develop employees
Ability to lead by example
Detail oriented and accurate
Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
Demonstrated problem‑solving ability
Technical Skills:
Maintain up to date knowledge on all company systems such as Mainframe Focus and CRS.
Job experience:
Two (2) years marketing experience required, primarily in the vacation ownership industry.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You’ll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You Hospitality is at the heart of all we do at Travel Leisure Co. Here you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request with the title and location of the position for which you are applying.
Required Experience: Manager
Key Skills
Restaurant Experience
Fashion Retail
Hospitality Experience
Assistant Manager Experience
Basic Math
Management Experience
Math
Business Management
Leadership Experience
Supervising Experience
Restaurant Management
Retail Management
Employment Type :
Full-Time
Experience:
years
Vacancy:
1
#J-18808-Ljbffr
We Put the World on Vacation Travel Leisure Co. is the world's leading vacation ownership and travel membership company with a dynamic and growing portfolio of resort travel club and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Job Summary Assists the CMP Marketing Manager in overseeing the daily operations and productivity of the CMP Marketing Team. Assists with interviewing, hiring, supervision, training, and development of associates as well as behavior and performance management. Demonstrates knowledge of the vacation ownership industry and supports sales and marketing initiatives aligned with company objectives.
Essential Job Responsibilities
Direct supervision of CMP Marketing staff: interview, hire, and train associates; plan, assign, and direct work; conduct performance reviews; motivate, reward, and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
Maintain total site marketing penetration standards set by management. Run daily reports. Prepare daily and weekly status reports to include but not limited to show factors and penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
Coordinate with Front Line sales management regarding tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour status, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
Other duties as assigned (5% time)
Travel Requirements Minimal
Minimum Requirements and Qualifications Education:
High School Diploma, GED, or equivalent
Training requirements:
None
Knowledge and skills:
Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
Ability to effectively coach, counsel, and motivate direct reports
Provide exceptional customer service (must communicate in a positive and effective manner when dealing with upset owners)
Ability to efficiently multi‑task
Ability to negotiate effectively
Working knowledge of marketing databases
Ability to recruit, train, and develop employees
Ability to lead by example
Detail oriented and accurate
Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
Demonstrated problem‑solving ability
Technical Skills:
Maintain up to date knowledge on all company systems such as Mainframe Focus and CRS.
Job experience:
Two (2) years marketing experience required, primarily in the vacation ownership industry.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You’ll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You Hospitality is at the heart of all we do at Travel Leisure Co. Here you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request with the title and location of the position for which you are applying.
Required Experience: Manager
Key Skills
Restaurant Experience
Fashion Retail
Hospitality Experience
Assistant Manager Experience
Basic Math
Management Experience
Math
Business Management
Leadership Experience
Supervising Experience
Restaurant Management
Retail Management
Employment Type :
Full-Time
Experience:
years
Vacancy:
1
#J-18808-Ljbffr