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RSM

Management Consulting Supervisor, Tech Sector Advisory

RSM, New York, New York, us, 10261

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Management Consulting Supervisor We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

As a Management Consulting Supervisor at RSM, you will work with Tech Sector clients while managing staff to deliver projects on time, on budget and in line with client expectations. RSM's Management Consulting, Tech Sector Advisory Group provides strategy and advisory assistance to improve the overall operational effectiveness of SaaS organizations. Key service offerings include:

Customer and Channel Partner Strategy

Operational Effectiveness Assessments across key functions

Business process optimization

Business process unification

Managed services Continuous performance improvement

Responsibilities

Lead the execution of projects to help optimize all elements of a SaaS company including but not limited to: Sales Operations, Renewal Management, Customer Success, Services & Support, Finance

Expert understanding in SaaS company value creation and business operations including business process improvement, post-merger integration, end-to-end automation, technology architecture and strategy

Foundational understanding of corporate finance, accounting, management reporting, and business analysis

Subject matter expert in cross-functional business processes including: Lead to Quote, Quote to Order, Renewals, Order to Cash, Customer Success, Customer Journey, Services & Support

Strong at bringing together cross-functional teams, aligning around decisions and making recommendations to executive teams on business improvements

Drive high-quality work within expected timeframes and on budget. Monitor progress, manage risk and ensure clients are kept informed about progress and expected outcomes

Regularly involved in internal and external business development activities and identifies new opportunities through various channels

Understand firm capabilities and ability to expand client service across lines of business

Build client relationships and deliver quality client services.

Provide mentoring and motivate diverse client engagement teams by delivering constructive on-the-job coaching to team members, while fostering an innovative and inclusive team-oriented work environment

Basic Qualifications

Bachelor's degree required

SaaS industry experience either with a consulting firm or direct within industry in an operational role

Minimum 4 years' experience working in a large organization, professional services firm or CPA firm

Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

Executive presence and an understanding of stakeholder / client relationship management

Ability to travel > 50 % locally and internationally

Strong oral and written communication skills, including presentation skills

Preferred Qualifications

Proven skills as a team member, team lead or project manager on at least one full life cycle implementation

Experience in defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines

Experience in the development of teams and staff

Committed to gaining exposure to multiple industries

History of collaborating with clients and other professional services areas

Industry or profession focused certification (i.e. Six Sigma / CPA, PMP)

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $107,000 - $214,500

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