Friendly House
Friendly House, Inc., is a 501(c) 3 non-profit agency located in Phoenix, Arizona whose primary function is to provide a variety of educational and social service programming aimed at addressing the needs of low-income individuals and families, vulnerable populations and diverse communities. Additionally, Friendly House operates a charter school, Academia del Pueblo, with the mission to provide an academic environment which promotes a culture of high expectations to students from diverse cultures. Friendly House was organized in 1920 as the Phoenix Americanization Committee by a group of Phoenix citizens with the assistance of the United States Department of Education. In our 100-year history, the work of Friendly House has resulted in building resilient communities that are helping to spur economic development, stabilize neighborhoods and revitalize our city.
Position Summary The Victim Advocate is responsible for managing a caseload and providing individualized services to eligible primary and secondary victims of crime based on their needs. Under the supervision of the Victim Advocate Services Supervisor, the Victim Advocate is to provide a wide range of services including but not limited to safety planning, crisis intervention, court accompaniment, relocation client assistance services, outreach, and referrals to partner organizations as needed. The Victim Advocate is to assist victims of crime and support them in creating a plan to stabilize their lives after victimization.
Location:
Phoenix, AZ (Hybrid),
Employment Type:
Full-Time
Salary Range:
$37,000.00 - $43,000.00 annually
Job Qualifications
High School GED or equivalent
Social service or related experience
Must be 21 years of age or older
Driver’s license and reliable transportation
Must have or be able to obtain DPS Level 1 fingerprint clearance card
Preferred Qualifications
Associate degree or Bachelor’s degree in related field
2 years of experience with victim advocacy, social work, or related experience
Experience and/or knowledge of victimization types
Excellent interpersonal communication skills
Experience connecting clients with community resources
Have the compassion and sensitivity to work with survivors
Knowledge of principles and practices of case management
Responsibilities
Provide individualized supportive services such as crisis intervention services, create individual goals, safety planning, coordinate referrals
Court accompaniment for support
Determine eligibility for client assistance services such as utility assistance, rent assistance, legal fee services, and transportation based on clients’ needs.
Ensure confidentiality of clients
Participate in community events and collaborative groups/coalitions
Complete intake applications and update client files on a routine basis
Coordinate services with the Immigration Department and assist with documentation
Assist victims in completion of victim impact statements
Provide translation services and/or coordinate with Interpreter/Translation service provider
Assist with grant reporting requirements
Provide information of victim rights
Inform clients the crime victim compensation program and assist with application if needed
Ensure complete and accurate case documentation of activities and services
Perform other duties assigned by the Victim Advocate Services Supervisor
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Position Summary The Victim Advocate is responsible for managing a caseload and providing individualized services to eligible primary and secondary victims of crime based on their needs. Under the supervision of the Victim Advocate Services Supervisor, the Victim Advocate is to provide a wide range of services including but not limited to safety planning, crisis intervention, court accompaniment, relocation client assistance services, outreach, and referrals to partner organizations as needed. The Victim Advocate is to assist victims of crime and support them in creating a plan to stabilize their lives after victimization.
Location:
Phoenix, AZ (Hybrid),
Employment Type:
Full-Time
Salary Range:
$37,000.00 - $43,000.00 annually
Job Qualifications
High School GED or equivalent
Social service or related experience
Must be 21 years of age or older
Driver’s license and reliable transportation
Must have or be able to obtain DPS Level 1 fingerprint clearance card
Preferred Qualifications
Associate degree or Bachelor’s degree in related field
2 years of experience with victim advocacy, social work, or related experience
Experience and/or knowledge of victimization types
Excellent interpersonal communication skills
Experience connecting clients with community resources
Have the compassion and sensitivity to work with survivors
Knowledge of principles and practices of case management
Responsibilities
Provide individualized supportive services such as crisis intervention services, create individual goals, safety planning, coordinate referrals
Court accompaniment for support
Determine eligibility for client assistance services such as utility assistance, rent assistance, legal fee services, and transportation based on clients’ needs.
Ensure confidentiality of clients
Participate in community events and collaborative groups/coalitions
Complete intake applications and update client files on a routine basis
Coordinate services with the Immigration Department and assist with documentation
Assist victims in completion of victim impact statements
Provide translation services and/or coordinate with Interpreter/Translation service provider
Assist with grant reporting requirements
Provide information of victim rights
Inform clients the crime victim compensation program and assist with application if needed
Ensure complete and accurate case documentation of activities and services
Perform other duties assigned by the Victim Advocate Services Supervisor
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