MSP Help Desk L2 — Client-Focused IT Troubleshooter

A leading information services provider in Plano, TX is looking for an experienced MSP Help Desk/Service Desk Support - L2 to provide exceptional technical support to clients. You’ll troubleshoot various issues, maintain software and hardware, and ensure client satisfaction through collaboration and timely updates. The ideal candidate should have at least 2 years of relevant experience and a strong grasp of IT security principles. This position offers excellent benefits including health care, retirement plans, and paid time off. #J-18808-Ljbffr