SCCU
About Space Coast Credit Union (SCCU)
Space Coast Credit Union (SCCU) has proudly served the Florida community since 1951, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning the east coast, SCCU is the third‑largest credit union in the state and continues to expand to meet evolving member needs.
Member Service Specialist – Responsibilities
Consistently demonstrates effective sales and service skills by meeting established goals.
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
Periodically serves as floor manager to assess walk‑in member’s needs, directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizes member waiting time.
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
Masters and effectively utilizes the computer terminal and online system, and all required commands, to produce error‑free work.
Requirements
6+ months of customer service and/or cash handling experience preferred.
High School Diploma or equivalency.
Compensation & Benefits
Starting Salary:
$17.46 – $18.50 per hour
Bonus Opportunity:
Eligible for ONE annual SCCU bonus.
Health & Wellness:
Medical, dental, vision insurance, and an Employee Assistance Program.
Financial Perks:
401(k) match (5%), HSA match, and SCCU‑paid insurance (short/long‑term disability, life insurance).
Education Support:
Tuition reimbursement after one year of service.
Generous Time Off:
20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts:
Lower rates on loans, credit cards, and fee‑free SCCU accounts.
Schedule Full Time during Branch hours of operation: Monday – Friday 7:45am – 6:15pm. Saturdays, alternating on rotation, 8:45am – 1:15pm.
Equal Opportunity Employer SCCU is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.
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Member Service Specialist – Responsibilities
Consistently demonstrates effective sales and service skills by meeting established goals.
Consults with members regarding SCCU products and services and recommends additional offerings to meet member needs.
Periodically serves as floor manager to assess walk‑in member’s needs, directs them to the appropriate information source while ensuring maximum lobby efficiency, and minimizes member waiting time.
Performs all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments to provide complete member service.
Balances cash, monetary instruments, and daily work accurately to ensure member account integrity.
Services existing deposit and loan accounts, assists members with transactions and account maintenance to meet and exceed their expectations.
Masters and effectively utilizes the computer terminal and online system, and all required commands, to produce error‑free work.
Requirements
6+ months of customer service and/or cash handling experience preferred.
High School Diploma or equivalency.
Compensation & Benefits
Starting Salary:
$17.46 – $18.50 per hour
Bonus Opportunity:
Eligible for ONE annual SCCU bonus.
Health & Wellness:
Medical, dental, vision insurance, and an Employee Assistance Program.
Financial Perks:
401(k) match (5%), HSA match, and SCCU‑paid insurance (short/long‑term disability, life insurance).
Education Support:
Tuition reimbursement after one year of service.
Generous Time Off:
20+ days of PTO, birthday PTO, and 11 federal holidays.
Exclusive Discounts:
Lower rates on loans, credit cards, and fee‑free SCCU accounts.
Schedule Full Time during Branch hours of operation: Monday – Friday 7:45am – 6:15pm. Saturdays, alternating on rotation, 8:45am – 1:15pm.
Equal Opportunity Employer SCCU is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.
#J-18808-Ljbffr