Tier 1 IT Support Analyst — End-User Expert

A defense and security company is seeking a Tier 1 Initial Support Analyst located within 50 miles of Buffalo, NY. The role entails providing initial analysis and troubleshooting support for various end-user devices and remote access. Candidates should possess a Bachelor's degree in IT or a related field, along with 2+ years of relevant experience and an active DoD Secret Clearance. Strong customer service and communication skills are essential. Competitive salary and comprehensive benefits package offered. #J-18808-Ljbffr